Logo
Haywood Vocational Opportunities Inc.

Epicor Master User

Haywood Vocational Opportunities Inc., Waynesville, North Carolina, United States, 28786

Save Job

Job Description

Job Description

Job Title: Epicor Master User - IT Department (Manufacturing) Department:

Information Technology

Reports To:

IT Manager

Job Type:

Full-Time Position Summary: We are looking for an experienced

Epicor Master User

to join our IT department and support our growing manufacturing operations. This individual will be the go-to expert for all things Epicor ERP, working closely with production, inventory, planning, and finance teams to ensure seamless and efficient use of the system. You'll play a key role in driving process improvements, ensuring data integrity, and maximizing the value of our ERP investment. Key Responsibilities: Act as the Epicor ERP subject matter expert for all departments, especially

Production, Job Management, Planning, Inventory Control, Quality, and Supply Chain . Partner with department leads to streamline workflows, reduce manual processes, and support continuous improvement using Epicor functionality. Create, manage, and optimize BAQs, BPMs, dashboards, and SSRS reports to support manufacturing KPIs and decision-making. Maintain accurate item master, BOM, routings, resource groups, and job scheduling processes. Support users with Epicor training, troubleshooting, documentation, and best practices. Lead or assist with Epicor module rollouts, system upgrades, and patch testing in coordination with IT. Monitor system performance and resolve ERP-related issues with minimal disruption to plant operations. Ensure data accuracy and support audits by developing validation tools and reports. Coordinate with Epicor support and consultants to resolve complex issues and deploy enhancements. Identify integration opportunities between Epicor and MES, barcoding, quality management, or other plant systems. Preferred Qualifications: Experience with

Epicor Kinetic or Epicor 10 . Familiarity with

Lean Manufacturing

or

ISO 9001 / quality systems . Understanding of barcoding, scanning, and plant floor automation tools. Experience integrating Epicor with MES or other third-party systems. Basic understanding of IT systems administration or networking. Work Environment: Primarily on-site with regular interaction on the production floor. Occasional after-hours support during system upgrades or outages. May involve light travel to satellite facilities or training sessions.

Job Posted by ApplicantPro