LCMC Health
Your job is more than a job
The Functional ERP Analyst is responsible for maintaining, troubleshooting, and providing technical support for the organization’s ERP. The role will be responsible for providing high-level support for our ERP applications, by troubleshooting issues, and collaborating with the Functional ERP Leads to provide technical support as well as provide analysis that improves efficiency and data integrity.
This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
General Duties
Provide first-line technical support to end-users by answering questions, guiding them through system processes, and assisting with troubleshooting.
Diagnose and resolve technical issues related to the ERP system, including data errors/corrections and user access issues.
Provide technical support and troubleshooting for ERP software applications.
Ensure data integrity within the ERP system by monitoring data quality, integrity and consistency.
Document and maintain detailed records of issues, resolutions, and business processes.
Collaborate with the Functional ERP Leads to manage system updates and upgrades, including testing and deployment.
Education Qualifications
Bachelor's degree or High School Diploma/GED with 5 years of experience
Skills & Abilities
Strong proficiency with MS Excel, Word, Outlook and PowerPoint.
Proficiency in troubleshooting system issues.
Excellent analytical and problem‑solving skills with attention to detail.
Ability to prioritize tasks and manage multiple support requests efficiently.
Ability to work independently and manage multiple tasks in a fast‑paced environment.
Effective communication skills, both verbal and written, to engage with diverse teams.
Strong customer service ethic delivering with a sense of urgency and handling confidential information discreetly.
Workday experience preferred.
Work Shift Days (United States of America)
About LCMC Health LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary.
Your extras
Deliver healthcare with heart.
Give people a reason to smile.
Put a little love in your work.
Be honest and real, but with compassion.
Bring some lagniappe into everything you do.
Forget one-size-fits-all, think one-of-a-kind care.
See opportunities, not problems – it’s all about perspective.
Cheerlead ideas, differences, and each other.
Love what makes you, you - because we do
Equal Employment Opportunity Statement LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Application Process
To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
To ensure quality care and service, we may use information on your application to verify your previous employment and background.
To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
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This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
General Duties
Provide first-line technical support to end-users by answering questions, guiding them through system processes, and assisting with troubleshooting.
Diagnose and resolve technical issues related to the ERP system, including data errors/corrections and user access issues.
Provide technical support and troubleshooting for ERP software applications.
Ensure data integrity within the ERP system by monitoring data quality, integrity and consistency.
Document and maintain detailed records of issues, resolutions, and business processes.
Collaborate with the Functional ERP Leads to manage system updates and upgrades, including testing and deployment.
Education Qualifications
Bachelor's degree or High School Diploma/GED with 5 years of experience
Skills & Abilities
Strong proficiency with MS Excel, Word, Outlook and PowerPoint.
Proficiency in troubleshooting system issues.
Excellent analytical and problem‑solving skills with attention to detail.
Ability to prioritize tasks and manage multiple support requests efficiently.
Ability to work independently and manage multiple tasks in a fast‑paced environment.
Effective communication skills, both verbal and written, to engage with diverse teams.
Strong customer service ethic delivering with a sense of urgency and handling confidential information discreetly.
Workday experience preferred.
Work Shift Days (United States of America)
About LCMC Health LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary.
Your extras
Deliver healthcare with heart.
Give people a reason to smile.
Put a little love in your work.
Be honest and real, but with compassion.
Bring some lagniappe into everything you do.
Forget one-size-fits-all, think one-of-a-kind care.
See opportunities, not problems – it’s all about perspective.
Cheerlead ideas, differences, and each other.
Love what makes you, you - because we do
Equal Employment Opportunity Statement LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Application Process
To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
To ensure quality care and service, we may use information on your application to verify your previous employment and background.
To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
#J-18808-Ljbffr