Zurich North America
Senior Claims Specialist, General Liability/Construction
Zurich North America, Rocky Hill, Connecticut, us, 06067
Senior Claims Specialist, General Liability
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Senior Claims Specialist, General Liability
role at
Zurich North America
Zurich is seeking an individual interested in growing their claims career with our General Liability team. As a General Liability (GL) Senior Claims Specialist on our IPZ (international Program) team you will work with a team of claims professionals with experiences and backgrounds. environment will support your development as you hone your technical skill set in GL policy interpretation and coverage analysis to resolve your claims effectively. At this level, you will handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, ensuring that claims are handled most efficiently and effectively while delivering a customer‑centric claims service.
You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer‑centric claims experience.
This position will work from one of the following office locations: Addison, TX; Atlanta, GA; Omaha, NE; Overland Park, KS; Schaumburg, IL; Maitland, FL; New York, NY; Parsippany, NJ; or Gold River, CA.
Basic Qualifications
Bachelor’s Degree and 6 or more years of experience in the Claims and/or Litigation Management area OR
High School Diploma Equivalent and 8 or more years of experience in the Claims and/or Litigation Management area OR
Juris Doctor and 2 or more years of experience in the Claims and/or Litigation Management area OR
Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/or Litigation Management area OR
Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/or Litigation Management area AND
Must obtain and maintain required adjuster license(s)
Microsoft Office experience
Knowledge of insurance regulations, markets, and products
Preferred Qualifications
Commercial general liability claims handling experience within the area that includes litigated and severity injury claims
Extensive litigation experience
A Juris Doctor (JD) degree is not required for this role
Currently hold an active adjusters license
Experience collaborating across work groups ability to develop and maintain strong relationships
Understands claims adjustment process and possesses the ability to determine scope/exposure for losses
Understands the use of vendors and how litigation strategies are developed
Understands and applies financial and actuarial/reserving concepts.
Familiarity with negotiation strategies and experience in suggesting alternative approaches
Negotiation skills
Organizational and time management skills
MS Office
Customer service experience
Strong analytical, critical thinking, and problem‑solving skills
Strong verbal and written communication skills
Compensation Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. The starting salary range for this position is $72,800.00 – $119,200.00.
Senior Level, Employment Type, Job Function, Industries
Mid‑Senior level
Full‑time
General Business
Insurance and Financial Services
EEO Statement Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Recruiting Notes Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Remote Working Hybrid
Schedule \ Full Time Employment Sponsorship Offered: No
Referrals Referrals increase your chances of interviewing at Zurich North America by 2x
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Senior Claims Specialist, General Liability
role at
Zurich North America
Zurich is seeking an individual interested in growing their claims career with our General Liability team. As a General Liability (GL) Senior Claims Specialist on our IPZ (international Program) team you will work with a team of claims professionals with experiences and backgrounds. environment will support your development as you hone your technical skill set in GL policy interpretation and coverage analysis to resolve your claims effectively. At this level, you will handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, ensuring that claims are handled most efficiently and effectively while delivering a customer‑centric claims service.
You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer‑centric claims experience.
This position will work from one of the following office locations: Addison, TX; Atlanta, GA; Omaha, NE; Overland Park, KS; Schaumburg, IL; Maitland, FL; New York, NY; Parsippany, NJ; or Gold River, CA.
Basic Qualifications
Bachelor’s Degree and 6 or more years of experience in the Claims and/or Litigation Management area OR
High School Diploma Equivalent and 8 or more years of experience in the Claims and/or Litigation Management area OR
Juris Doctor and 2 or more years of experience in the Claims and/or Litigation Management area OR
Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/or Litigation Management area OR
Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/or Litigation Management area AND
Must obtain and maintain required adjuster license(s)
Microsoft Office experience
Knowledge of insurance regulations, markets, and products
Preferred Qualifications
Commercial general liability claims handling experience within the area that includes litigated and severity injury claims
Extensive litigation experience
A Juris Doctor (JD) degree is not required for this role
Currently hold an active adjusters license
Experience collaborating across work groups ability to develop and maintain strong relationships
Understands claims adjustment process and possesses the ability to determine scope/exposure for losses
Understands the use of vendors and how litigation strategies are developed
Understands and applies financial and actuarial/reserving concepts.
Familiarity with negotiation strategies and experience in suggesting alternative approaches
Negotiation skills
Organizational and time management skills
MS Office
Customer service experience
Strong analytical, critical thinking, and problem‑solving skills
Strong verbal and written communication skills
Compensation Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. The starting salary range for this position is $72,800.00 – $119,200.00.
Senior Level, Employment Type, Job Function, Industries
Mid‑Senior level
Full‑time
General Business
Insurance and Financial Services
EEO Statement Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Recruiting Notes Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Remote Working Hybrid
Schedule \ Full Time Employment Sponsorship Offered: No
Referrals Referrals increase your chances of interviewing at Zurich North America by 2x
#J-18808-Ljbffr