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Zurich North America

Sr. Claims Specialist (General Liability/Construction)

Zurich North America, Schaumburg, Illinois, us, 60159

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Overview Zurich is seeking an individual interested in growing their claims career with our General Liability team. As a General Liability (GL) Senior Claims Specialist on our IPZ (international Program) team you will work with a team of claims professionals with diverse experiences and backgrounds. This environment will support your development as you hone your technical skill set in GL policy interpretation and coverage analysis to resolve your claims effectively. At this level, you will handle single and multi-party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled most efficiently and effectively while delivering a customer‑centric claims service.

You will be expected to collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience. Additionally, you will learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer‑centric claims experience.

This position will work from one of the following office locations: Rocky Hill, CT; Atlanta, GA; Schaumburg, IL; Maitland, FL; Parsippany, NJ; OR New York.

Basic Qualifications

Bachelor’s Degree and 6 or more years of experience in the Claims and/ or Litigation Management area OR

High School Diploma Equivalent and 8 or more years of experience in the Claims and/ or Litigation Management area OR

Juris Doctor and 2 or more years of experience in the Claims and/ or Litigation Management area OR

Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/ or Litigation Management area OR

Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/ or Litigation Management area AND

Must obtain and maintain required adjuster license(s)

Microsoft Office experience

Knowledge of insurance regulations, markets, and products

Preferred Qualifications

Commercial General Liability claims handling experience within the area that includes litigated and severity injury claims

Extensive litigation experience

Construction expereince handling Bodily Injury and Property Damage wrap up policies

Currently hold an active adjusters license

Experience collaborating across work groups ability to develop and maintain strong relationships

Understands claims adjustment process and possesses the ability to determine scope/exposure for losses

Understands the use of vendors and how litigation strategies are developed

Understands and applies financial and actuarial/reserving concepts.

Familiarity with negotiation strategies and experience in suggesting alternative approaches

Negotiation skills

Organizational and time management skills

MS Office

Customer service experience

Strong analytical, critical thinking, and problem-solving skills

Strong verbal and written communication skills

Compensation Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Click here. Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is $72,800.00 - $119,200.00.

Benefits and EEO As an insurance company, Zurich is subject to 18 U.S. Code 1033.

As a condition of employment at Zurich, employees must adhere to any COVID‑related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Parsippany, AM - Atlanta, AM - Maitland, AM - New York, AM - Rocky Hill, AM - Schaumburg.

Remote Working: Hybrid

Schedule: Full Time Employment Sponsorship Offered: No

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