Northeastern University
Senior Project Manager, ERP
– Northeastern University
Base Pay Range $112,000.00/yr – $162,000.00/yr
Job Summary The Division of Information Technology Services (ITS) seeks a strategic Senior Project Manager to lead Workday optimization initiatives that align with university priorities. The role requires a proactive leader with strong communication, stakeholder engagement, and execution skills to drive cross‑functional collaboration and deliver projects on time, within scope and budget.
Education Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.
Experience 8–10 years of progressive IT project management experience, including managing large, complex, cross‑functional IT initiatives in matrixed organizations. Minimum of 5 years of experience engaging with business units, technical teams, and executive stakeholders. Demonstrated success delivering enterprise‑level technology projects (e.g., CRM, ERP, infrastructure, cloud systems). Proven ability to lead diverse project teams, set direction, communicate vision and influence outcomes without direct authority. Skilled in navigating organizational change, managing competing priorities and driving progress in ambiguous environments. Strong use of data‑driven insights for planning and risk management. Large system ERP experience such as Workday.
Certifications PMP, Agile, or other relevant project management certifications preferred. Expertise in project management methodologies, including Waterfall, Agile, and hybrid approaches. Proficiency in project management tools such as MS Project, Smartsheet, ServiceNow and Jira. Strong analytical and problem‑solving skills with the ability to make sound decisions under pressure. Excellent verbal and written communication, including presenting to senior leadership. Ability to foster collaboration and resolve conflicts across diverse stakeholder groups. Deep understanding of business processes and IT alignment, with the ability to deliver measurable value. Skilled in resource planning and budgeting for large‑scale projects. Self‑motivated, organized, and capable of working independently in fast‑paced environments. Deep understanding of current and emerging technologies and how leading enterprises leverage them to drive digital innovation and maximize business value.
Key Responsibilities Lead planning, execution, and delivery of multiple complex IT projects across departments. Develop and manage detailed project plans, budgets, timelines, scope statements, and resource allocations. Ensure deliverables meet quality standards and are completed on time and within budget. Conduct risk assessments and implement proactive mitigation strategies. Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content.
Stakeholder Engagement & Communication Serve as the primary liaison between technical teams, business units, and executive sponsors. Build and maintain strong relationships with stakeholders at all levels. Facilitate effective communication across cross‑functional teams to ensure shared understanding of objectives, progress, and changes. Present project updates, risks, and performance metrics to governance groups and leadership. Provide direction and support to cross‑functional project teams, including internal staff and external vendors. Set clear objectives and responsibilities, promoting ownership and accountability throughout the team. Foster a collaborative environment that encourages innovation, ownership and problem‑solving. Track and report on project progress, milestones, risks, issues, and financials. Prepare and publish status reports; adjust schedules and plans as needed. Conduct post‑project evaluations and document lessons learned. Manage project budgets responsibly, identify cost‑saving opportunities, and ensure financial accountability.
Availability & Business Continuity This role requires availability outside of traditional working hours on a rotating basis to ensure continuous operation of critical AI systems and platforms. Responsibilities include monitoring system health, responding to alerts, troubleshooting performance issues, and implementing emergency fixes as needed. The ideal candidate must quickly diagnose and resolve AI system and platform incidents, prioritize issues based on business impact, and coordinate with technical teams to restore service.
Other Duties Will perform additional tasks to support the evolving AI ecosystem at the university, including knowledge management, documentation updates, user training, data preparation, or special projects related to AI system improvements.
Hybrid Location This role is hybrid and requires in‑office presence a minimum of three days a week in Boston to facilitate collaboration with both technical teams and operations staff.
Eligibility Statement Applicants must be authorized to work in the United States. The University is unable to sponsor work visas for this role, now or in the future.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
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– Northeastern University
Base Pay Range $112,000.00/yr – $162,000.00/yr
Job Summary The Division of Information Technology Services (ITS) seeks a strategic Senior Project Manager to lead Workday optimization initiatives that align with university priorities. The role requires a proactive leader with strong communication, stakeholder engagement, and execution skills to drive cross‑functional collaboration and deliver projects on time, within scope and budget.
Education Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.
Experience 8–10 years of progressive IT project management experience, including managing large, complex, cross‑functional IT initiatives in matrixed organizations. Minimum of 5 years of experience engaging with business units, technical teams, and executive stakeholders. Demonstrated success delivering enterprise‑level technology projects (e.g., CRM, ERP, infrastructure, cloud systems). Proven ability to lead diverse project teams, set direction, communicate vision and influence outcomes without direct authority. Skilled in navigating organizational change, managing competing priorities and driving progress in ambiguous environments. Strong use of data‑driven insights for planning and risk management. Large system ERP experience such as Workday.
Certifications PMP, Agile, or other relevant project management certifications preferred. Expertise in project management methodologies, including Waterfall, Agile, and hybrid approaches. Proficiency in project management tools such as MS Project, Smartsheet, ServiceNow and Jira. Strong analytical and problem‑solving skills with the ability to make sound decisions under pressure. Excellent verbal and written communication, including presenting to senior leadership. Ability to foster collaboration and resolve conflicts across diverse stakeholder groups. Deep understanding of business processes and IT alignment, with the ability to deliver measurable value. Skilled in resource planning and budgeting for large‑scale projects. Self‑motivated, organized, and capable of working independently in fast‑paced environments. Deep understanding of current and emerging technologies and how leading enterprises leverage them to drive digital innovation and maximize business value.
Key Responsibilities Lead planning, execution, and delivery of multiple complex IT projects across departments. Develop and manage detailed project plans, budgets, timelines, scope statements, and resource allocations. Ensure deliverables meet quality standards and are completed on time and within budget. Conduct risk assessments and implement proactive mitigation strategies. Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content.
Stakeholder Engagement & Communication Serve as the primary liaison between technical teams, business units, and executive sponsors. Build and maintain strong relationships with stakeholders at all levels. Facilitate effective communication across cross‑functional teams to ensure shared understanding of objectives, progress, and changes. Present project updates, risks, and performance metrics to governance groups and leadership. Provide direction and support to cross‑functional project teams, including internal staff and external vendors. Set clear objectives and responsibilities, promoting ownership and accountability throughout the team. Foster a collaborative environment that encourages innovation, ownership and problem‑solving. Track and report on project progress, milestones, risks, issues, and financials. Prepare and publish status reports; adjust schedules and plans as needed. Conduct post‑project evaluations and document lessons learned. Manage project budgets responsibly, identify cost‑saving opportunities, and ensure financial accountability.
Availability & Business Continuity This role requires availability outside of traditional working hours on a rotating basis to ensure continuous operation of critical AI systems and platforms. Responsibilities include monitoring system health, responding to alerts, troubleshooting performance issues, and implementing emergency fixes as needed. The ideal candidate must quickly diagnose and resolve AI system and platform incidents, prioritize issues based on business impact, and coordinate with technical teams to restore service.
Other Duties Will perform additional tasks to support the evolving AI ecosystem at the university, including knowledge management, documentation updates, user training, data preparation, or special projects related to AI system improvements.
Hybrid Location This role is hybrid and requires in‑office presence a minimum of three days a week in Boston to facilitate collaboration with both technical teams and operations staff.
Eligibility Statement Applicants must be authorized to work in the United States. The University is unable to sponsor work visas for this role, now or in the future.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
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