RightRez (A Mize Company)
The Senior Director of Operations will play a critical leadership role, driving operational excellence and ensuring our customers receive consistent, high-quality service. This individual will lead Customer Success, Customer Support, and Implementations, working closely with the CEO and cross-functional leaders to scale processes, improve retention, and support product adoption.
This is a high-impact, strategic, and hands-on role for a senior operator who thrives in a fast-growing, customer-centric SaaS environment.
Key Responsibilities Operational Leadership
Lead, mentor, and develop the Customer Success, Customer Support, and Implementations teams.
Establish
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This is a high-impact, strategic, and hands-on role for a senior operator who thrives in a fast-growing, customer-centric SaaS environment.
Key Responsibilities Operational Leadership
Lead, mentor, and develop the Customer Success, Customer Support, and Implementations teams.
Establish
#J-18808-Ljbffr