Deep.BI
A global leader in analytics support is seeking a Service Delivery Manager to oversee service operations, manage incidents, and ensure customer satisfaction. This hands-on role involves direct interaction with engineers and clients while designing effective SOPs and configurations for service delivery. The ideal candidate will have over 5 years of experience in service delivery roles, a strong background in incident management, and excellent communication skills. This position offers a remote-first work environment and flexible contract structures.
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