Cash App
Behavioral Insights Fraud Bitcoin Analyst
Cash App, San Francisco, California, United States, 94199
Behavioral Insights Fraud Chargebacks Analyst
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The Role Cash App is seeking a Behavioral Insights Fraud Analyst, Bitcoin to join our dynamic Behavioral Insights Team. A Behavioral Insights Fraud Analyst leverages natural analytical and problem‑solving skills to analyze large structured and unstructured data sets to identify trends, anomalies and inauthentic behaviors across Cash App accounts and products. This position relies on decisions made independently, with high precision and attention to detail.
You Will
Become an expert on customer behaviors and authentic and inauthentic activity within Cash App’s ecosystem
Master the Bitcoin domain of risk‑adjacent behaviors and how your domain affects Cash App
Learn to investigate and analyze complex data sets to resolve business challenges, identify opportunities for improvement, and provide insights and solutions
Leverage industry experience and expertise to analyze existing risks within product offerings that require a high level of attention to detail
Partner with internal business teams to identify and confirm emerging fraud trends and potential customer impact due to risk controls, both ahead of product launches and in an ongoing capacity
Respond promptly to internal business partners and exercise exceptional communication skills to optimize each contact
Must be able to take initiative, plan, organize and prioritize projects with overlapping deadlines competently; work independently and help others; must be highly motivated and detail‑oriented
Foster a culture of professionalism, accountability, collaboration, speed, innovation, excellence, and a fun work environment while continuously elevating the quality and caliber of our risk controls
Be part of an agile, collaborative team that works with partners across disciplines
Other responsibilities as assigned
You Have
4+ years experience in risk and/or fraud detection in financial services or technology with a focus in Bitcoin or other cryptocurrencies, understanding of common fraud vectors in the space such as account takeovers and scams, identifying first and third party fraud, and transaction analysis skills that apply across numerous financial products in complex scenarios
A minimum of 1 year of working in cryptocurrency
Experience performing blockchain analytics via block explorers and other analytics tooling such as TRM, Chainalysis, Alterya
Experience working with machine learning modeling teams
Superior writing and editing skills, with the ability to produce copy requiring minimal rework; technical or procedural writing experience a plus
Experience and flexibility working with teams across countries and time zones
Ability to synthesize information and make clear, concise recommendations on a course of action
Flexibility to adapt and able to manage multiple assignments while working independently
Even Better:
Bachelor's Degree in Finance, Accounting, Mathematics, Economics, Computer Science, Information Management or Statistics
Even Better:
CFE, ACAMS, or similar accreditation
Even Better:
SQL experience
Technologies We Use and Teach
SQL
JIRA
Tableau, Mode
Blockchain analytic tools including TRM, Chainalysis and Alterya
Block is an equal‑opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offerings.
#J-18808-Ljbffr
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The Role Cash App is seeking a Behavioral Insights Fraud Analyst, Bitcoin to join our dynamic Behavioral Insights Team. A Behavioral Insights Fraud Analyst leverages natural analytical and problem‑solving skills to analyze large structured and unstructured data sets to identify trends, anomalies and inauthentic behaviors across Cash App accounts and products. This position relies on decisions made independently, with high precision and attention to detail.
You Will
Become an expert on customer behaviors and authentic and inauthentic activity within Cash App’s ecosystem
Master the Bitcoin domain of risk‑adjacent behaviors and how your domain affects Cash App
Learn to investigate and analyze complex data sets to resolve business challenges, identify opportunities for improvement, and provide insights and solutions
Leverage industry experience and expertise to analyze existing risks within product offerings that require a high level of attention to detail
Partner with internal business teams to identify and confirm emerging fraud trends and potential customer impact due to risk controls, both ahead of product launches and in an ongoing capacity
Respond promptly to internal business partners and exercise exceptional communication skills to optimize each contact
Must be able to take initiative, plan, organize and prioritize projects with overlapping deadlines competently; work independently and help others; must be highly motivated and detail‑oriented
Foster a culture of professionalism, accountability, collaboration, speed, innovation, excellence, and a fun work environment while continuously elevating the quality and caliber of our risk controls
Be part of an agile, collaborative team that works with partners across disciplines
Other responsibilities as assigned
You Have
4+ years experience in risk and/or fraud detection in financial services or technology with a focus in Bitcoin or other cryptocurrencies, understanding of common fraud vectors in the space such as account takeovers and scams, identifying first and third party fraud, and transaction analysis skills that apply across numerous financial products in complex scenarios
A minimum of 1 year of working in cryptocurrency
Experience performing blockchain analytics via block explorers and other analytics tooling such as TRM, Chainalysis, Alterya
Experience working with machine learning modeling teams
Superior writing and editing skills, with the ability to produce copy requiring minimal rework; technical or procedural writing experience a plus
Experience and flexibility working with teams across countries and time zones
Ability to synthesize information and make clear, concise recommendations on a course of action
Flexibility to adapt and able to manage multiple assignments while working independently
Even Better:
Bachelor's Degree in Finance, Accounting, Mathematics, Economics, Computer Science, Information Management or Statistics
Even Better:
CFE, ACAMS, or similar accreditation
Even Better:
SQL experience
Technologies We Use and Teach
SQL
JIRA
Tableau, Mode
Blockchain analytic tools including TRM, Chainalysis and Alterya
Block is an equal‑opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offerings.
#J-18808-Ljbffr