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Hollis Brothers

Director of Sales & Operations

Hollis Brothers, Yuma, Arizona, United States, 85365

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The Director of Sales & Operations drives branch growth by leading all sales, business development and operational functions. This role is responsible for generating new customer opportunities, expanding strategic accounts, and executing revenue‑growth initiatives that strengthen market presence. They oversee budgeting, cost control and margin optimisation to ensure strong, sustainable profitability.

Additionally, the Director leads and develops the Operations Manager and Field Services Manager to deliver safe, high‑quality traffic control and asphalt/concrete repair services. Through effective resource planning, operational efficiency and performance management, this role ensures service excellence while maximising productivity, reducing costs and supporting long‑term business success.

Key Responsibilities Client Relations & Business Development

Develop strategic relationships and partnerships with new customers to expand long‑term, recurring business.

Develop and maintain strong local client relationships to drive repeat business and regional growth.

Seek and attend networking events to grow the branch’s customer base and maintain strong industry relationships and presence within the community.

Lead branch marketing and promotional initiatives to enhance brand visibility and attract new clients.

Serve as a point of contact for key clients, addressing concerns and ensuring satisfaction.

As needed, assist Operations Manager in developing bids, proposals and pricing strategies for new and ongoing work.

Prepare, formalise and submit competitive bids and proposals in alignment with company standards and profitability goals.

Negotiate pricing and terms while maintaining a strong understanding of market trends and competitive dynamics.

Manage and negotiate local sourcing and vendor partnerships to optimise cost, quality and delivery timelines.

Finances & Budgeting

Own branch‑level P&L and business planning; monitor branch budgets, expenses and profitability.

Approve timesheets, job costing and invoicing in coordination with Operations Manager and Traffic Control Supervisor.

Oversee certified payroll processes to ensure accuracy, compliance and timely submission.

Monitor project profitability against estimates, implementing actions to ensure margin targets are met.

Identify opportunities to improve efficiency and reduce costs without compromising safety or service.

Operations & Leadership

Provide oversight and guidance to the Operations Manager and Field Services Manager to ensure crews are deployed safely, efficiently and in compliance with regulations.

Work with Operations Manager on scheduling, staffing and resource allocation to meet project requirements.

Manage subcontractor relationships to support project delivery, quality and budget objectives.

Foster a safety‑first culture to protect the public and our employees, ensuring all standards, policies and procedures are always followed.

Conduct regular branch meetings to review performance and upcoming work.

Lead branch safety initiatives, including regular meetings to audit, review issues and solutions, train and conduct compliance monitoring.

Conduct on‑site visits and project assessments to ensure quality, safety and customer satisfaction.

Foster a positive work environment built on respect, clear communication and teamwork.

Support HR functions and employee support at the branch level including training, development and performance management.

Compliance & Reporting

Ensure all employees adhere to company, state and federal safety regulations.

Maintain accurate records of projects, incidents and employee performance.

Report branch performance, challenges and opportunities to the Owner/President.

Stay informed on local regulations and requirements to ensure compliance and operational readiness.

Required Qualifications

5+ years of business development and sales experience.

Management and strong leadership experience, preferably in construction, utilities or traffic control.

Strong knowledge of OSHA, safety regulations and construction industry practices.

Excellent leadership, communication and problem‑solving skills.

Strong business development and sales skills.

Ability to mentor and guide staff while maintaining professionalism and a supportive, positive teamwork‑oriented environment.

Ability to manage budgets, schedules and competing priorities.

Valid driver’s licence and clean driving record.

Preferred Qualifications

Bachelor’s and/or Master’s degree from an accredited institution in Business, Construction Management, Civil Engineering or a related field.

OSHA 10 and/or OSHA 30 Certification.

ATSSA Traffic Control Supervisor Certification.

Commercial Driver’s Licence.

Working at Hollis Brothers Hollis Brothers is a growing, family‑owned company headquartered in Yuma, AZ, with an additional office in Prescott Valley, AZ. We specialise in traffic control and asphalt/concrete repair services. If you’re seeking a dynamic role with real growth opportunities, highly competitive pay and a healthy work‑life balance while joining a team where your contributions truly make an impact, this is the place for you.

Job Details

Seniority level: Director

Employment type: Full‑time

Job function: Sales, Business Development and Management

Industries: Construction

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