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MAT Friction

Sales & Operations Planning Analyst

MAT Friction, Long Grove, Illinois, United States, 60049

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Company Description MAT HD is a premier manufacturer of heavy‑duty braking components trusted across commercial vehicle markets. We deliver high‑performance brake solutions—including brake shoes, lined shoes, and new brake kits—designed for trucks and buses operating in demanding environments. As a proud member of MAT Holdings, Inc., MAT HD benefits from the strength and global reach of a privately held $2.2 billion organization headquartered in Long Grove, Illinois.

Benefits

Medical, dental, vision, and disability insurance after 60 days of employment

Paid Time Off (vacation, sick days, holidays)

401(k) retirement plan with company match

Career advancement program, training and development

Wellness programs, including fitness reimbursements and mental health support

Health Savings Account (HSA) and Flexible Spending Accounts (FSA)

Voluntary life/AD&D and employer‑provided life/AD&D insurance

and more

Job Description The Sales & Operations Planning Analyst serves as a key cross‑functional liaison, collaborating closely with the Sales Team, Customer Service, Product Engineering, Supply Chain, and Accounting to support both sales execution and program management. This role requires strong analytical acumen, comfort working with large data sets, and the ability to thrive in a team‑oriented, fast‑paced environment while managing multiple projects simultaneously to meet critical deadlines. This is a fully on‑site position and may require occasional domestic travel.

Principal Responsibilities

Report to the Director of Supply Chain, collaborating across teams to support program launches and project coordination.

Assist in the development of POS collection and analysis of sales demand for use in the S&OP process.

Manage the margin analysis process for reviewing and qualifying new customers and changes with existing ones.

Co‑ordinate customer service and sales support, including sample fulfillment, shipping issue resolution, and corporate marketing assistance; execute ad‑hoc special projects.

Analyze sales trends and collaborate with Supply Chain to enhance OTIF performance.

Maintain product data in SAP and partner with Program Engineering on part‑number management.

Conduct margin analysis to inform profitability decisions and perform market research for new opportunities.

Collaborate with Marketing on sales materials and monitor customer returns and warranty claims, ensuring accurate reporting and program management.

Monitor and analyze market pricing, adjusting as needed to remain competitive.

Maintain customer comparison templates and oversee customer portals, collecting POS and forecast data for S&OP.

Streamline communication between sales, supply chain, engineering, quality, finance, and plant locations to support operational needs.

Ensure consistent reporting from the sales team, including customer profiles, business plans, and monthly reports.

Conduct monthly pipeline and forecast reviews with the sales team to monitor growth opportunities and ensure accurate production planning.

Qualifications

Strong analytical skills with the ability to synthesize disparate data sources into actionable, cohesive insights.

Proven success collaborating across functional teams, managing multiple projects while navigating shifting priorities in high‑paced environments.

Exceptional communication skills, both written and verbal, with the ability to build strong relationships with internal and external stakeholders.

Self‑motivated and accountable, requiring minimal supervision after receiving direction, with a focus on meeting objectives and time constraints.

Meticulous attention to detail, with a strong commitment to quality and timely project delivery.

Education & Experience

Bachelor’s degree in business or engineering.

2+ years of experience in Sales Management, Customer Service, or Supply Chain.

Experience with Microsoft Office, with a concentration on Excel.

Experience in the automotive industry is a plus.

SAP experience is a plus.

Compensation Range: $80,000 – $95,000

All your information will be kept confidential according to EEO guidelines.

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