Hyatt
Director of Insight Generation, Hotel Performance Hub
Hyatt, Chicago, Illinois, United States, 60290
Director of Insight Generation, Hotel Performance Hub
The opportunity: Hyatt seeks an enthusiastic Director, Insight Generation to join the Hotel Performance Hub (HPH). In this leadership role, you will transform data into actionable insights that directly improve hotel and portfolio performance. You’ll lead a team of analysts and collaborate with regional, functional, and digital leaders to ensure insights aren’t just produced - they’re embedded in business routines that drive measurable impact across Hyatt’s global portfolio. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.
Organization Hyatt Corporate Office
The Role As the Director, Insight Generation – Hotel Performance Hub (HPH), you will lead the development, activation, and adoption of insights that drive measurable improvement in hotel and portfolio performance. Reporting to the VP, Hotel Performance Hub, you will translate data into actionable intelligence by connecting analytical rigor with operational execution. You’ll oversee a team of Quantitative and BI Analysts, ensuring insights are integrated into business rhythms and inform strategic decisions across the enterprise.
Key Responsibilities
Lead the HPH Insights team to generate actionable performance insights across brands, regions, and portfolios.
Translate analytical findings into operational playbooks and recommendations for regional and hotel leaders.
Partner with the HPH Leader, Data & Analytics, and Product teams to align data tools and dashboards with strategic priorities.
Develop frameworks for insight activation—ensuring teams operationalize data in business routines like performance reviews, forecasting, and ramp plans.
Establish governance for insight quality, KPI definitions, and adoption tracking across the organization.
Represent the Insights function in enterprise forums, synthesizing trends and opportunities for executive decision-making.
Manage the insight pipeline, balancing short-term opportunities with long-term analytics initiatives.
Mentor analysts and develop analytical capabilities across the HPH function.
Collaborate with Growth, Operations, Commercial Services, and Finance to quantify impact and link insights to financial outcomes.
Promote a culture of continuous learning and innovation in how insights are derived, communicated, and acted upon.
Qualifications Experience Required
10+ years in performance analytics, revenue management, financial analysis, or business insights, with 3–5 years in a leadership capacity
Expertise in analytics platforms (Power BI, Tableau, Alteryx, ThoughtSpot) with strong storytelling and visualization skills.
Deep understanding of hotel or hospitality operations, P&L levers, and commercial performance metrics.
Bachelor’s degree in Business, Data Analytics, Economics, or related field; advanced degree preferred.
Experience Preferred
Experience in Oracle EPM (Hyperion) for financial modeling, reporting, and analysis.
Exceptional communication and influencing skills.
Proven success operationalizing insights across cross‑functional teams.
The position responsibilities outlined above are not exhaustive. Additional duties may be assigned as necessary.
Benefits
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401(k) with company match
The salary range for this position is $161,300 - $180,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
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Organization Hyatt Corporate Office
The Role As the Director, Insight Generation – Hotel Performance Hub (HPH), you will lead the development, activation, and adoption of insights that drive measurable improvement in hotel and portfolio performance. Reporting to the VP, Hotel Performance Hub, you will translate data into actionable intelligence by connecting analytical rigor with operational execution. You’ll oversee a team of Quantitative and BI Analysts, ensuring insights are integrated into business rhythms and inform strategic decisions across the enterprise.
Key Responsibilities
Lead the HPH Insights team to generate actionable performance insights across brands, regions, and portfolios.
Translate analytical findings into operational playbooks and recommendations for regional and hotel leaders.
Partner with the HPH Leader, Data & Analytics, and Product teams to align data tools and dashboards with strategic priorities.
Develop frameworks for insight activation—ensuring teams operationalize data in business routines like performance reviews, forecasting, and ramp plans.
Establish governance for insight quality, KPI definitions, and adoption tracking across the organization.
Represent the Insights function in enterprise forums, synthesizing trends and opportunities for executive decision-making.
Manage the insight pipeline, balancing short-term opportunities with long-term analytics initiatives.
Mentor analysts and develop analytical capabilities across the HPH function.
Collaborate with Growth, Operations, Commercial Services, and Finance to quantify impact and link insights to financial outcomes.
Promote a culture of continuous learning and innovation in how insights are derived, communicated, and acted upon.
Qualifications Experience Required
10+ years in performance analytics, revenue management, financial analysis, or business insights, with 3–5 years in a leadership capacity
Expertise in analytics platforms (Power BI, Tableau, Alteryx, ThoughtSpot) with strong storytelling and visualization skills.
Deep understanding of hotel or hospitality operations, P&L levers, and commercial performance metrics.
Bachelor’s degree in Business, Data Analytics, Economics, or related field; advanced degree preferred.
Experience Preferred
Experience in Oracle EPM (Hyperion) for financial modeling, reporting, and analysis.
Exceptional communication and influencing skills.
Proven success operationalizing insights across cross‑functional teams.
The position responsibilities outlined above are not exhaustive. Additional duties may be assigned as necessary.
Benefits
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401(k) with company match
The salary range for this position is $161,300 - $180,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
#J-18808-Ljbffr