Logo
Grocery Outlet

Assistant Store Manager

Grocery Outlet, Virginia Beach, Virginia, us, 23450

Save Job

Assistant Store Manager – Grocery Outlet Join to apply for the

Assistant Store Manager

role at

Grocery Outlet

2 days ago Be among the first 25 applicants

Join to apply for the

Assistant Store Manager

role at

Grocery Outlet

Get AI-powered advice on this job and more exclusive features.

About Grocery Outlet

Our Mission: Touching lives for the better

Our Vision: Touching lives by being the first choice for bargain‑minded consumers in the U.S.

Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About The Team The Store team has the responsibility of growing sales while elevating the Grocery Outlet brand in a competitive retail atmosphere. We are a customer service driven environment that focuses on providing an engaging and welcoming shopping experience. Our team is agile and adaptable, open and receptive to new ideas, and communicates well across all levels. Drawing from the foundation of Grocery Outlet, our team has an entrepreneurial spirit that is fueled by the ability to make quick, smart decisions to drive the growth of the business.

About The Role The Assistant Store Manager is a key leader responsible for supporting the Store Manager in running all aspects of a Grocery Outlet location. This role drives daily operations, leads teams, ensures strong customer experiences, and maintains high standards across store routines. The ASM acts as a hands‑on operator and shift leader, developing people, solving problems, and protecting the business.

Responsibilities Include

Operational Leadership

Oversee daily store execution across all departments

Maintain store conditions, cleanliness, and merchandising standards

Ensure accurate receiving, stock flow, inventory levels, and backroom organization

Support seasonal transitions, floor resets, and display execution

Uphold all company procedures and ensuring reliable coverage across shifts

Support store financial goals, sales, labor, shrink and margin targets

Address issues quickly to minimize customer or operational impact

People Leadership and Team Development

Coach associates and department leads through clear expectations and feedback

Responsible for recruiting, hiring, onboarding, training and performance management of talent

Address employee concerns promptly and appropriately

Maintain a respectful, accountable, high‑energy work environment

Model leadership behaviors that reinforce store culture and service standards

Support performance reviews and contributing to development plans

Customer Experience

Provide active floor leadership during peak hours

Coach and reinforce service expectations

Resolve customer concerns with good judgment and urgency

Ensure front‑end operations deliver speed, accuracy, and friendly service; oversee front end cash control processes

Support programs that strengthen customer trust and store reputation

Merchandising and Inventory Execution

Own execution in the grocery department and assigned departments

Monitor ordering, product flow, and rotation to protect freshness and reduce shrink

Ensure accurate inventory counts, stock levels, and storage practices

Support execution of planograms, displays, and promotional sets

Partner with department leads to maintain in‑stock conditions and presentation standards

Manage back stock visibility so associates know what is available

Safety, Compliance and Loss Prevention

Lead safety routines, training, and execution of OSHA and company standards

Ensuring OSHA, safety, and food‑handling standards are consistently followed

Ensure equipment is used safely and associates are properly trained

Support loss prevention programs and enforce store security procedures

Investigate incidents and document them accurately and promptly

Ensure proper rotation, storage, and handling of product

Administrative Support

Support P&L management, with specific focus on labor.

Lead and execute weekly labor planning and daily staffing adjustments

Ensure accuracy of scheduling, timekeeping records, and payroll processes

Complete required reports and administrative tasks, including new hire paperwork and reporting, with timeliness and accuracy

Maintain confidentiality related to personnel and company information

Support communication flow between departments, the Store Manager, and corporate teams

About The Pay

Annual Bonus Program

401(k)

Medical, Dental, Vision & More!

Final compensation will be determined based upon experience and skills

About You

5-7 years of retail and grocery experience, with two years in a Manager or Assistant Manager position. Experience leading and managing a P&L required

Proven skills in recruiting, hiring, training, and coaching

Have a keen awareness of all current retail safety and OSHA guidelines

Knowledge and experience with the following equipment/procedures: hand jack, hand truck, trash compactor, bailer, forklift, cutter, proper lifting techniques, proper scanning techniques

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

Thorough understanding of perishable department operations and merchandising

Able to respond to common inquiries or complaints from employees, managers, and any outside vendor

Good organizational skills, with a full understanding of operation systems and bookkeeping procedures.

Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.

Demonstrate a strong understanding of current retail safety standards and OSHA guidelines. Ability to apply on‑job safety training, to recognize and react to possible safety hazards on store premises.

Proficient in MS office properties (Word, Excel, PowerPoint, Outlook)

Ability to work flexible hours, including evenings, weekends, and holidays

#J-18808-Ljbffr