University of California - San Francisco Campus and Health
Medical Assistant - Rheumatology
University of California - San Francisco Campus and Health, San Francisco, California, United States, 94199
Medical Assistant – Rheumatology
Temporary Employment Program; Employment Duration: 3 months.
Job Summary The Hospital Assistant III plays a key role supporting patient care in the Rheumatology, Arthritis, Scleroderma, and Nephrology ambulatory practices. Under the supervision of the Practice Supervisor/Manager and in collaboration with clinical nursing staff, this position delivers direct clinical support, patient care assistance, and administrative coordination to ensure high‑quality, patient‑centered care.
Responsibilities include vital sign measurement, patient preparation, laboratory procedures, care coordination, data entry, chart updates, patient education, referrals, and clinical communications across the care team. The role supports workflow efficiency, patient safety, and positive outcomes while maintaining compliance with HIPAA and UCSF communication standards.
Key Responsibilities Clinical Functions
Monitor patient flow and support medication reconciliation.
Perform routine clinical duties (e.g., vital signs, height, weight, chief complaints).
Assist patients with exam preparation and clinical research forms.
Facilitate interpreter services and document medication requests.
Support providers by appealing medication/procedure denials and managing prior authorizations.
Assist with medication review and entry of patient data into flow charts.
Perform point‑of‑care testing, administer medications/injections, and ensure safety during patient transport.
Work collaboratively as an internal float across departments.
Patient Communication
Answer patient calls courteously and triage messages.
Provide support via telephone, MyChart, and in‑basket messaging.
Maintain compliance with HIPAA, UCSF communication standards, and conflict resolution protocols.
Inform patients of appointment delays and provide timely updates.
Administrative Functions
Assist providers with completing forms and scheduling patients.
Coordinate check‑in, check‑out, and telehealth visits.
Manage provider clinic schedules, verify insurance, and support quality improvement projects.
Document patient interactions and ensure accurate record‑keeping.
The final salary and offer components are subject to additional approvals based on UC policy. For salary information, refer to the TCS Non‑Academic Titles Search website and consult the UCSF compensation page.
Department Description UCSF’s Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF departments and off‑campus locations. Temporary staff are deployed to special projects, cover for regular employees on leave, or fill vacancies during recruitment, often becoming candidates for permanent positions.
Required Qualifications
Knowledge and abilities essential for successful performance of duties.
Familiarity with insurance and prior authorizations.
Experience analyzing quality improvement data and metrics.
Past coordination of procedures.
Proficiency in EMR use and chart abstraction – specifically Epic or APeX.
Current American Heart Association CPR certification.
Strong computer skills and use of Microsoft Office.
Ability to prioritize work efficiently.
Excellent interpersonal and writing communication skills.
Excellent organizational and problem‑solving skills.
Must be able to multi‑task and remain flexible with short‑notice changes.
Familiarity with different insurances and resources for patient medication and prior authorizations.
Preferred Qualifications
Bilingual in Spanish, Cantonese, and/or Russian preferred.
Bachelor’s degree in health or behavioral science.
Experience with insurance verification.
Minimum of 2 years’ experience in an outpatient practice in either a clinical or administrative capacity.
License/Certification
American Heart Association BLS – CPR Certified.
Medical Assistant Certification.
About UCSF The University of California, San Francisco (UCSF) is a leading university committed to advancing health worldwide through advanced biomedical research, graduate‑level education in the life sciences and health professions, and excellence in patient care. UCSF is the only campus in the 10‑campus UC system dedicated exclusively to the health sciences, and it houses five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging, and stem cells.
Pride Values UCSF is a diverse community that values professionalism, respect, integrity, diversity, and excellence – the PRIDE values. In addition to these values, UCSF is committed to equity in care delivery and the workforce, fostering a welcoming, supportive culture and engaging diverse ideas for culturally competent education, discovery, and patient care. More information about UCSF’s diversity initiatives is available at diversity.ucsf.edu.
The University of California, San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization TEP
Job Code and Payroll Title 009251 HOSP BLANK AST 3
Job Category Administrative Support, Temporary Employment
Bargaining Unit American Federation of State, County and Municipal Employees – Patient Care Technical Unit (AFSCME‑EX)
#J-18808-Ljbffr
Job Summary The Hospital Assistant III plays a key role supporting patient care in the Rheumatology, Arthritis, Scleroderma, and Nephrology ambulatory practices. Under the supervision of the Practice Supervisor/Manager and in collaboration with clinical nursing staff, this position delivers direct clinical support, patient care assistance, and administrative coordination to ensure high‑quality, patient‑centered care.
Responsibilities include vital sign measurement, patient preparation, laboratory procedures, care coordination, data entry, chart updates, patient education, referrals, and clinical communications across the care team. The role supports workflow efficiency, patient safety, and positive outcomes while maintaining compliance with HIPAA and UCSF communication standards.
Key Responsibilities Clinical Functions
Monitor patient flow and support medication reconciliation.
Perform routine clinical duties (e.g., vital signs, height, weight, chief complaints).
Assist patients with exam preparation and clinical research forms.
Facilitate interpreter services and document medication requests.
Support providers by appealing medication/procedure denials and managing prior authorizations.
Assist with medication review and entry of patient data into flow charts.
Perform point‑of‑care testing, administer medications/injections, and ensure safety during patient transport.
Work collaboratively as an internal float across departments.
Patient Communication
Answer patient calls courteously and triage messages.
Provide support via telephone, MyChart, and in‑basket messaging.
Maintain compliance with HIPAA, UCSF communication standards, and conflict resolution protocols.
Inform patients of appointment delays and provide timely updates.
Administrative Functions
Assist providers with completing forms and scheduling patients.
Coordinate check‑in, check‑out, and telehealth visits.
Manage provider clinic schedules, verify insurance, and support quality improvement projects.
Document patient interactions and ensure accurate record‑keeping.
The final salary and offer components are subject to additional approvals based on UC policy. For salary information, refer to the TCS Non‑Academic Titles Search website and consult the UCSF compensation page.
Department Description UCSF’s Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF departments and off‑campus locations. Temporary staff are deployed to special projects, cover for regular employees on leave, or fill vacancies during recruitment, often becoming candidates for permanent positions.
Required Qualifications
Knowledge and abilities essential for successful performance of duties.
Familiarity with insurance and prior authorizations.
Experience analyzing quality improvement data and metrics.
Past coordination of procedures.
Proficiency in EMR use and chart abstraction – specifically Epic or APeX.
Current American Heart Association CPR certification.
Strong computer skills and use of Microsoft Office.
Ability to prioritize work efficiently.
Excellent interpersonal and writing communication skills.
Excellent organizational and problem‑solving skills.
Must be able to multi‑task and remain flexible with short‑notice changes.
Familiarity with different insurances and resources for patient medication and prior authorizations.
Preferred Qualifications
Bilingual in Spanish, Cantonese, and/or Russian preferred.
Bachelor’s degree in health or behavioral science.
Experience with insurance verification.
Minimum of 2 years’ experience in an outpatient practice in either a clinical or administrative capacity.
License/Certification
American Heart Association BLS – CPR Certified.
Medical Assistant Certification.
About UCSF The University of California, San Francisco (UCSF) is a leading university committed to advancing health worldwide through advanced biomedical research, graduate‑level education in the life sciences and health professions, and excellence in patient care. UCSF is the only campus in the 10‑campus UC system dedicated exclusively to the health sciences, and it houses five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging, and stem cells.
Pride Values UCSF is a diverse community that values professionalism, respect, integrity, diversity, and excellence – the PRIDE values. In addition to these values, UCSF is committed to equity in care delivery and the workforce, fostering a welcoming, supportive culture and engaging diverse ideas for culturally competent education, discovery, and patient care. More information about UCSF’s diversity initiatives is available at diversity.ucsf.edu.
The University of California, San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization TEP
Job Code and Payroll Title 009251 HOSP BLANK AST 3
Job Category Administrative Support, Temporary Employment
Bargaining Unit American Federation of State, County and Municipal Employees – Patient Care Technical Unit (AFSCME‑EX)
#J-18808-Ljbffr