Gogo
Be among the first 25 applicants. We will be accepting applications through January 5, 2026 or until filled.
The Gogo Datalink Support Specialist Works with the Flight Deck Services team to quickly and efficiently set up services and handle training for new and existing business aviation customers. The right candidate is detail-oriented and a root cause problem solver.
How will you make a difference?
Initiate contact with new customers for service setup, training, and aircraft configuration
Provide service and troubleshooting for various Avionics equipment
Communicate regularly (telephone, email, in-person) with existing customers regarding service enhancements, training & changes
Create & maintain user guides
Support sales team with customer opportunities
Qualifications
Bachelor’s Degree in a related field, or equivalent work experience
2-4 years’ experience in Aviation (FBO, flight department, airline, or other aviation-related business)
~10% travel required
Required Skills, Talents, & Experience
Proven strong customer service and analytical skills
Ability to work independently and be flexible in a rapidly changing environment
Initiative, dependability, cooperation and thoroughness in a team environment
Preferred Skills, Talents, & Experience
Familiarity and/or experience with aviation datalink communications, desired
Has worked with satellite communications, desired
Knowledge of aircraft avionics, desired
Pilots license (private or better) preferred
Equal Pay Disclosure(s) Base Pay 80,000.00 - 100,000.00 USD Annual
Target Annual Short-Term Incentive Bonus Plan at 5% (% of Annualized Base Pay)
Eligible For Incentive Stock Program Yes
Benefits Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.
Equal Opportunity Gogo is an Equal Opportunity and affirmative action employer, working in compliance with both federal and state laws. We are committed to the concept of equal employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability. The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to work statement (English and Spanish).
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The Gogo Datalink Support Specialist Works with the Flight Deck Services team to quickly and efficiently set up services and handle training for new and existing business aviation customers. The right candidate is detail-oriented and a root cause problem solver.
How will you make a difference?
Initiate contact with new customers for service setup, training, and aircraft configuration
Provide service and troubleshooting for various Avionics equipment
Communicate regularly (telephone, email, in-person) with existing customers regarding service enhancements, training & changes
Create & maintain user guides
Support sales team with customer opportunities
Qualifications
Bachelor’s Degree in a related field, or equivalent work experience
2-4 years’ experience in Aviation (FBO, flight department, airline, or other aviation-related business)
~10% travel required
Required Skills, Talents, & Experience
Proven strong customer service and analytical skills
Ability to work independently and be flexible in a rapidly changing environment
Initiative, dependability, cooperation and thoroughness in a team environment
Preferred Skills, Talents, & Experience
Familiarity and/or experience with aviation datalink communications, desired
Has worked with satellite communications, desired
Knowledge of aircraft avionics, desired
Pilots license (private or better) preferred
Equal Pay Disclosure(s) Base Pay 80,000.00 - 100,000.00 USD Annual
Target Annual Short-Term Incentive Bonus Plan at 5% (% of Annualized Base Pay)
Eligible For Incentive Stock Program Yes
Benefits Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.
Equal Opportunity Gogo is an Equal Opportunity and affirmative action employer, working in compliance with both federal and state laws. We are committed to the concept of equal employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability. The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to work statement (English and Spanish).
#J-18808-Ljbffr