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Internetwork Expert

Systems Administrator

Internetwork Expert, Chicago, Illinois, United States, 60290

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Veterans Engineering is looking for a Systems Administrator to join our dynamic team in supporting critical infrastructure for our clients in the federal sector. As a Systems Administrator, you will be responsible for the management, maintenance, and optimization of servers and networks to ensure high availability and security. You will proactively monitor system performance, troubleshoot issues, and implement best practices for system upgrades and installations. The ideal candidate will have a solid foundation in systems administration, a passion for problem-solving, and a commitment to continuous improvement. In this position, you will collaborate with cross-functional teams to support various IT initiatives and ensure alignment with organizational goals. We welcome military veterans and individuals from diverse backgrounds to apply and play a key role in our mission to deliver exceptional service to our clients.

Key Responsibilities

Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers.Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets

Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance)

Frequently traversing around large VA site campus while transporting equipment to various office buildings

Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool.Track and document all system changes, problems, issues, and work tasks within Service Now

Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes

Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software

Providing user management account support where Elevated Privileges (EP) may be required

Performing software application installation and configuration based on change order instructions

Utilizing log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated

Performing system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement, or revision

Utilizing Microsoft System Center Operations Manager (SCOM) and SCOM tools to troubleshoot performance issues and deploy software packages, to include Scripting, McAfee, and other VA standard tools

Performing inventory functions to include managing pagers and turn-ins including performing media sanitization, disposal and/or turn in of equipment

Performing routine audits of systems and software to determine utilization and adequacy for demand, and compliance with current hardware and software site license regulations and requirements

Performing general maintenance activities, printer deployment/repair, software installations, and equipment refreshes. May include occasionally pulling old cables from server room as needed

Performing asset management to include asset inventory, audit and tracking, asset administration and reporting, integrated IT asset portfolio, and history and forecasting, automating the asset management process, as necessary

Ability to work both independently and as part of a team to achieve successful results with minimal guidance

HS diploma or GED and 8+ years of experience with system administration or BS degree Computer Science, Electronics Engineering or other engineering or technical discipline

Experience with conducting routine system administration tasks and logging data in system admin logs

Experience with maintaining troubleshooting a wide variety of systems and networks, including high volume or high availability systems

Knowledge of debugging protocols and processes

Ability to troubleshoot problems and issues identified by customers and implement corrective actions

Travel Requirements Travel to client locations isrequiredfor this position and may vary based on project needs.

EEO Statement Veterans Engineeringis committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.

As an Equal Opportunity Employer,Veterans Engineeringcompiles withall applicable federal, state, and local employment laws.

We are proud to support our nation’s veterans and military families,providingcareer opportunities that honor their service and experience.

Equal Opportunity Employer/Veterans/Disabled

U.S. Work Authorization Due to federal contract requirements, only U.S. citizens are eligible for this position. This position supports a federal government contract and requires the ability to obtain andmaintaina Public Trust or Suitability Determination, depending on the agency’s background investigation requirements.

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