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Firecrawl

Forward Deployment Engineer (Developer Success)

Firecrawl, San Francisco, California, United States, 94199

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Forward Deployment Engineer Salary Range:

$150,000–$250,000/year (Range shown is for U.S.-based employees. Compensation outside the U.S. is adjusted fairly based on your country’s cost of living. You can explore how we calculate this here: https://www.firecrawl.dev/careers/compensation.)

Equity Range:

Up to 0.10%

Location:

San Francisco, CA (Hybrid) OR Remote

Job Type:

Full-Time (SF) OR Contract (Remote)

Experience:

3+ years

Visa:

US Citizenship/Visa required for SF; N/A for Remote

About Firecrawl Firecrawl is the easiest way to extract data from the web. Developers use us to reliably convert URLs into LLM-ready markdown or structured data with a single API call. In just a year, we’ve hit millions in ARR and 70k+ GitHub stars by building the fastest way for developers to get LLM-ready data.

Previously, we built Mendable, one of the first commercially available “chat with your data” applications. We sold to companies like MongoDB, Coinbase, Snapchat, and more. To do this, we spent a surprising amount of time building reliable infrastructure for getting clean data from the web. When we started to see our founding friends rebuilding the same thing, we thought we might be on to something.

Why Firecrawl

Customer impact, immediately

— Your work directly unblocks customers and drives revenue

Technical ownership

— Own real-world deployments and customer-facing integrations

High velocity

— Fast iteration, fast feedback, fast shipping

Founder access

— Work directly with founders and core engineers

Small team, big ambition

— Influence how our product is used at scale

About the Role We’re looking for a

Forward Deployment Engineer

who thrives at the intersection of engineering, product, and customers. You’ll work directly with users to deploy Firecrawl in real‑world environments, unblock integrations, and turn customer needs into repeatable solutions and product improvements.

This is a highly hands‑on, customer‑facing engineering role — ideal for someone who likes solving complex problems live and shipping pragmatic solutions fast.

What You’ll Do

Work directly with customers to deploy, customize, and troubleshoot Firecrawl in production environments

Own technical delivery for priority accounts, from first integration through ongoing optimization

Debug complex real‑world issues involving APIs, crawling, data pipelines, and infra constraints

Build reusable solutions, templates, and playbooks based on customer needs

Translate customer feedback into clear product and engineering insights

Collaborate closely with core engineers to improve reliability, performance, and usability

Help define best practices for how Firecrawl is implemented at scale

Who You Are

Strong software engineer with solid fundamentals (APIs, systems, debugging)

Comfortable working directly with customers and explaining technical concepts clearly

Calm and effective in ambiguous, fast‑moving situations

Biased toward action — you unblock first, optimize later

Enjoys shipping pragmatic solutions over perfect abstractions

Comfortable working quickly in a small, high‑trust team

Bonus Points

Experience in solutions engineering, devrel, SRE, or customer‑facing infra roles

Familiarity with web crawling, scraping, proxies, or data extraction systems

Startup experience or ex‑founder

Shipped systems used by real customers at scale

What It Means to Join Firecrawl

High Leverage

— Your work directly impacts customer success and company growth

Autonomy

— Own your domain; we care about outcomes, not hours

Remote‑First Culture

— Work from anywhere, with access to our SF HQ

Growth Opportunity

— Early equity and a role that scales with the company

Creative Freedom

— If you find a better way to do things, we’ll run with it

Benefits & Perks Available to all employees

Salary that makes sense

— $150,000‑250,000/year OTE (U.S.-based), based on impact, not tenure

Own a piece

— Up to 0.10% equity in what you're helping build

Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge

Parental leave — 12 weeks fully paid, for moms and dads

Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human

Learning & Development – Expense up to $150/year toward anything that helps you grow professionally

Team offsites — A change of scenery, minus the trust falls

Sabbatical — 3 paid months off after 4 years, do something fun and new

Available to US‑based full‑time employees

Full coverage, no red tape

— Medical, dental, and vision (100% for employees, 50% for spouse/kids) — no weird loopholes, just care that works

Life & Disability insurance — Employer‑paid short‑term disability, long‑term disability, and life insurance — coverage for life's curveballs

Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind

Doctegrity telehealth — Talk to a doctor from your couch

401(k) plan — Retirement might be a ways off, but future‑you will thank you

Pre‑tax benefits — Access to FSAs and commuter benefits (US‑only) to help your wallet out a bit

Pet insurance — Because fur babies are family too

Available to SF‑based employees

SF HQ perks

— Snacks, drinks, team lunches, intense ping pong, and peak startup energy

E‑Bike transportation — A loaner electric bike to get you around the city, on us

Interview Process

Application Review

— Resume + quick note on why you’re excited

Technical + Customer Scenario Interview (~45 min)

— Real‑world problem solving

Interview with Founders (~30 min)

— Culture, ownership, and vision

Paid Work Trial (1–2 weeks)

— Work on something real with us

Decision

— We move fast

If you enjoy solving real customer problems and shipping impactful solutions, you’ll thrive here.

Apply now and let’s talk.

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