(USA) Senior Manager, Software Engineering
This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$143,000.00/yr - $286,000.00/yr
Position Summary
We are seeking a talented and passionate “Senior Engineering Manager” for Membership Acquisition, Data & Reporting who will lead multiple engineering teams responsible for building the services, data platforms, and reporting capabilities that power membership growth and lifecycle insights at Sam’s Club. This leader will turn business objectives for acquisition, engagement and renewal into scalable systems, reliable data, and actionable metrics that improve how we acquire, understand, and retain members.
About Team
Sam's Club is our membership warehouse club, a business model that provides our members with high-quality products at prices that are unrivaled by traditional retail. Sam's Club provides a carefully curated assortment of items, as well as developing and leading technologies and services such as Scan & Go, Club Pickup, and home delivery service in select markets. Sam's Club also provides travel, auto purchasing, pharmacy, optical, hearing aid centers, tire and battery centers, and a portfolio of business operations support services.
*Immigration Sponsorship support will NOT be available for this position*
What you'll do
- Lead high-impact engineering teams. Own the strategy, delivery, and operational health of the Membership Acquisition, Data, and Reporting portfolios, including join flows, partner/third-party acquisition integrations, membership data pipelines, and lifecycle dashboards.
- Deliver acquisition and data platforms at scale. Architect and evolve cloud-native, microservices-based systems and data pipelines that support high-volume membership joins and near real-time lifecycle analytics; ensure strong contracts and integrations with the core membership platform, Growth, and Renewal teams.
- Make lifecycle outcomes measurable and visible. Partner with Product, Analytics, Marketing, and Finance to define and instrument metrics (join rate, PLUS penetration, campaign performance, funnel conversion, renewal and churn signals) and expose them via reliable reporting and self-service analytics.
- Champion engineering and operational excellence. Implement and track DORA/OE/SRE metrics, including deployment frequency, lead time, change fail rate, and MTTR, while driving high code quality, observability, data quality, and incident-free execution for acquisition and data workloads.
- Grow and coach talent. Hire, develop, and retain high-performing engineers and managers; create clear ownership boundaries, align teams to lifecycle OKRs, and foster a culture of inclusion, experimentation, and continuous improvement in partnership with the Senior Director of Membership Lifecycle Engineering.
What you'll bring
- Proven people and delivery leadership. Experience in leading software engineers delivering complex, cloud-based products or platforms, with a track record of hitting roadmap and reliability goals in high-stakes environments.
- Strong technical depth in services and data. Hands‑on experience with microservices architecture, event‑driven systems, and modern data platforms (streaming, batch pipelines, data modeling, BI/analytics); able to guide architecture reviews and trade‑offs for both APIs and data flows.
- Lifecycle, growth, or subscription domain experience. Background in membership, subscriptions, loyalty, growth/acquisition, or adjacent domains where experimentation, funnels, and LTV/retention are core to the product.
- Data‑driven, metrics‑first mindset. Demonstrated ability to define, instrument, and act on engineering and business metrics; experienced in partnering with analytics and product teams to convert data into prioritized backlog and measurable outcomes.
- High‑quality stakeholder collaboration. Ability to build trust and alignment across Product, Marketing, Finance, and other engineering domains; strong written and verbal communication skills, especially for simplifying complex systems and data concepts for non‑technical partners.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
From Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We train our team in the skillsets of the future and bring in experts like you to help us grow.
Benefits and Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great benefits include a 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, flexible working hours, and more. We are reimagining the tech workplace by making a permanent transition to virtual work for most of our team. However, we do collaborate in person on a regular cadence and with purpose.
Equal Opportunity Employer: Walmart, Inc., is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
Benefits include
- Health benefits: medical, vision, dental coverage
- Financial benefits: 401(k), stock purchase, company‑paid life insurance
- Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Additional benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Minimum Qualifications
- Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years’ experience in software engineering or related area.
- Option 2: 7 years’ experience in software engineering or related area.
- 2 years’ supervisory experience.
Preferred Qualifications
- Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area.
- We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location
815 Eleventh Ave, Sunnyvale, CA , United States of America
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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