Senior IT Engineer - IE07BE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
As a Senior IT Email Engineer, you will be responsible for implementing and maintaining our organization’s Proofpoint cybersecurity and email protection software. This includes configuring and managing the software to protect our email system and data from cyber threats such as spam, phishing, and malware. We are seeking an experienced email engineer that has experience with Proofpoint, AWS Mail Manager, Lotus Notes, and MS365 email platforms.
The successful candidate will join the Collaboration Services engineering team to help move The Hartford’s email applications to modern delivery using AWS Mail Manager and integrating workflows with Exchange online. This is a full‑time, direct hire position. In addition, the role requires at least three years of experience administering a Proofpoint email delivery system and a strong background in cybersecurity, specifically in dealing with email and network security. You should also have experience working with email systems and security protocols and be comfortable working with a variety of tools and technologies. A team‑player who works well in a fast‑paced environment and communicates effectively with both technical and non‑technical stakeholders is essential. This position requires consultation with internal and external customers on projects and email integrations.
Responsibilities
- Lead client meetings and identify client business and technical requirements; evolve client understanding of products and services.
- Prepare solutions proposals to include products and consulting services for implementation.
- Develop technical design and reference architectures that ensure client data is protected and work with the engineering team to implement them.
- Lead proof‑of‑concepts with rigorous benchmarks on security technology innovations and adoptions.
- Plan, design, and architect on‑prem and cloud security components; review the current state architecture to identify design flaws and advocate for stronger security controls.
- Engage in continuous learning on new technologies and products, including R&D and lab work.
- Complete ongoing security awareness training and comply with company policies and requirements.
- Integrate CoPilot, AI, and other automation tools to enhance service and implement self‑help solutions.
- Consult regularly with internal and external customers on projects and email integrations.
- Provide support for Lotus Notes, Lotus Domino, and SMTP messaging platforms.
- Develop architectural strategies, planning, and implementation of overall strategic goals of systems.
- Identify, evaluate, implement, and support related technologies such as messaging web access, instant messaging, and unified messaging.
- Respond to user requests as Level 2 of the escalation procedures and assist in deploying/configuring systems.
- Provide resolution of more complex issues escalated from the support helpdesk and provide additional frontline support capacity as directed.
- Work or be on call on a rotational basis at different times of the day or night to resolve problems.
- Perform other related duties as required.
Qualifications
- Minimum of 10 years of IT professional experience in a large enterprise environment.
- Strong understanding of email delivery architecture, email gateway, and DNS technologies.
- Deep knowledge of email messaging systems and administration in email gateways such as Proofpoint Email Security Platform, Microsoft Exchange, Cisco Ironport, AWS Mail Manager.
- Proficiency in Microsoft Exchange Online, including DMARC, DKIM, and SPF.
- Experience with automation tools, configuration management solutions, dev‑ops principles, and data analytics.
- Familiarity with cloud application development, distributed data processing frameworks, and cloud architecture.
- Experience with Linux appliance and server environments.
- Knowledge of Azure Platform, Azure AD, Azure MFA, and Azure Graph API.
- Experience with high‑availability architecture of email delivery systems and continuous improvement processes.
- Experience with Agile development methodology and sandbox technologies.
- Proficiency in scripting languages (Python, Bash, PowerShell, etc.) and automated testing.
- Strong communication skills.
- Security and cloud certifications are a plus (CISSP, CCSP, Google Compute Platform, AWS, Azure, etc.).
- At least 5 years of experience with LAN and WAN operations and administration.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short‑term or annual bonuses, long‑term incentives, and on‑the‑spot recognition.
$115,760 - $173,640
Equal Opportunity Employer / Sex / Race / Color / Veterans / Disability / Sexual Orientation / Gender Identity or Expression / Religion / Age
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