VP, MGA Claims – PartnerRe
PartnerRe is a leading, privately owned, multi‑line global reinsurer with a strong reputation for financial stability and a commitment to rebuilding businesses and communities after risk events worldwide.
Our mission is to be a financially stable and predictable business partner, supporting clients with tailored solutions, delivering superior returns to owners, and providing rewarding opportunities for our people while making a positive contribution to society. We live by our values of Integrity, Performance, Collaboration, Straightforward Communication, and Respect & Care.
Job Summary
We are a global, diversified reinsurer with a growing portfolio of E&S lines insurance products written through MGAs. Our centralized structure enables us to deliver a personalized, technically sound, and client‑focused approach to the marketplace. With a multicultural workforce and a collaborative ethos, we pride ourselves on being a true global organization that values expertise, partnership, and innovation.
About The Role
- Claims Management: Lead the end‑to‑end handling of claims across Financial Lines, including E&O, D&O, and other Casualty products.
- Coverage Analysis: Identify, analyze, and resolve coverage issues under relevant policy forms; communicate coverage positions clearly and professionally to insureds, brokers, and MGAs.
- Collaborate with Legal: Work with the legal team to manage litigation and dispute resolution processes, including participation in mediations and settlement conferences.
- Exposure Assessment: Conduct thorough investigations and evaluations of liability and damages, particularly on high‑severity claims; recommend and set appropriate reserves within authority.
- Stakeholder Collaboration: Partner effectively with internal underwriting, actuarial, and legal teams, as well as external brokers, TPAs, and clients, to ensure alignment and transparency.
- Managerial Oversight of TPAs: Direct claims activity with our Third‑Party Administrator, overseeing investigations, documentation, coverage, and liability.
- Customer Service Excellence: Deliver responsive, thoughtful, and solution‑oriented service to insureds and distribution partners throughout the claims lifecycle.
- Travel: Attend mediations, trials, and settlement conferences as needed.
- Drive Technical Excellence: Control indemnity and expense loss through timely and appropriate reserving and ultimate resolution claim closure.
- Collaborate with Claims Legal to control litigation costs and coordinate legal strategy and trial preparation.
- Communicate with all internal business partners, including underwriters, to ensure underwriting is aware of large losses and industry trends.
- Maintain internal claims best practices related to file management, ensuring accurate and organized internal claims documentation for all Claims, Data, Complaints, Denials & Reservation of Rights, Large Losses, and Large Loss tracking.
Qualifications
- Minimum 10 years of claims handling experience, with a strong background in Financial Lines, particularly E&O and D&O.
- Prior experience in a carrier or legal environment is essential.
- Bachelor’s degree required; JD preferred.
- Demonstrated ability to work independently and exercise sound judgment.
- Exceptional interpersonal, negotiation, and communication skills.
- Proven ability to manage relationships with sophisticated clients and brokers.
- Strong team orientation with a collaborative mindset.
Additional Information
- Be part of a high‑performing, globally integrated team.
- Work on complex and intellectually stimulating claims.
- Enjoy a supportive and inclusive culture that values your expertise.
- Contribute to a company that is expanding and innovating in the Excess & Surplus Lines insurance space.
PartnerRe provides a working environment in which diversity is valued; all employees feel welcome, respected, and empowered to perform at their best. We invite you to learn more about D&I at PartnerRe.
PartnerRe is an equal opportunities employer.
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