Data and Systems Analyst Job at Austin Coming Together in Chicago

Position Summary: The Data and Systems Analyst supports ACT’s mission by ensuring data is clean, consistent, and used effectively to inform decision-making, and by ensuring ACT’s software platforms are optimized for data collection and analysis. This role works across teams to support the development and enforcement of data standards, maintain high-quality datasets, champion platform usage, recommend training opportunities, and create insightful reports and dashboards. The analyst plays a key part in surfacing trends in program performance and system usage to improve outcomes and organizational effectiveness.

Key Responsibilities:

Data Quality & Standards

• Support the development, documentation, and implementation of organizational data standards and practices.
• Ensure ongoing compliance with internal policies and data governance frameworks.
• Collaborate with staff to reinforce data entry best practices and improve data accuracy.

Data Cleaning & Maintenance

• Regularly review and clean datasets to maintain integrity, consistency, and reliability.
• Identify and resolve data quality issues and anomalies across systems.
• Work closely with program managers to align data structure and processes.

Reporting & Dashboards

• Design and build user-friendly reports and dashboards to support program evaluation, grant reporting, and strategic planning.
• Translate complex data into clear visualizations and summaries tailored to different audiences.
• Support ad-hoc data requests and regular performance tracking.

Insights & Trend Analysis

• Analyze program and operational data to identify trends, gaps, and opportunities.
• Facilitate group analysis of program and operational data to help build knowledge of trends, gaps, and opportunities across the organization.
• Share findings with relevant teams to inform programmatic and operational improvements.

System Configuration & Implementation

• Identify and track needs for system enhancements and configuration changes
• Lead software maintenance, upgrades, and implementation, managing ACT vendors and software providers
• Manage users and maintain systems integration
• Redesign Google Drive folder structure and ensure standardization across ACT

User Training & Adoption

• Champion adoption of data systems across ACT
• Research software-specific training opportunities
• Convene ACT team leaders to identify software training needs

Qualifications:

• 2–4 years of experience in data analysis, reporting, or database management.
• Strong skills in Excel and at least one reporting or data visualization tool (e.g., Tableau, Power BI, Looker Studio).
• Experience working with CRMs or program databases (e.g., Salesforce, Airtable, Apricot, etc.).
• Familiarity with data privacy, security, and compliance principles.
• Strong attention to detail and a commitment to data accuracy and consistency.
• Ability to communicate technical concepts to non-technical audiences.

Preferred Qualifications:

• Experience in the nonprofit sector or in mission-driven organizations.
• 1-3 years of experience in IT support.
• Knowledge of SQL or basic scripting for data manipulation.
• Understanding of program evaluation or impact measurement frameworks.

Email your resume and cover letter to Dearra Williams at dwilliams@austincomingtogether.org.

Subject line should read: Your Name + Data and Systems Analyst

No phone calls please.