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EchoStar

Customer Retention Agent

EchoStar, San Tan Valley, Arizona, United States, 85143

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Company Summary Non-Negotiable Base Pay:

$17.75/hour + Uncapped Commission 1st Year On-Target Earnings:

$68,000. No sales experience required. Paid full-time training provided! This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Department Summary Join our award-winning Inside Sales & Retention team, where we excel at guiding customer decisions by showcasing the value of EchoStar's products and services using a consultative approach. This role involves

100% inbound calls

from both new and existing customers. Job Duties and Responsibilities Position and promote products/services to new and existing customers. Understand customer needs and provide the most suitable solutions. Adapt quickly and recover from challenging calls, remaining focused on long-term goals. Efficiently manage your time while engaging customers and entering data. Deliver outstanding customer service to foster and maintain relationships. What's in it for You: Career Growth:

Opportunities for advancement up to two levels in your first year. Uncapped Commission:

Top performers can earn over six figures. Rewards and Recognition Program:

Opportunity to earn high-value prizes & trips. Comprehensive Benefits:

Includes paid training, time off, medical, dental, vision, life insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement. Exclusive Perks:

Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month). Application Process Overview: After completing your application, the next step includes a 15-20 minute questionnaire, along with brief videos providing a realistic preview of the role. Skills, Experience, and Requirements High school diploma/GED. Ability to work full-time on-site. Flexibility to work shifts that may include evenings, weekends, or holidays. Smartphone/device with an active network connection. Successful completion of a pre-employment screen. Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity. Salary Ranges Compensation: $17.75/Hour - $34.87/Hour Benefits We offer a variety of health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan. The base pay range provided is a guideline. Individual total compensation will vary based on factors like qualifications, skill level, and competencies. Compensation is influenced by location and is subject to change. Candidates must successfully complete a pre-employment screen, which may include a drug test and DMV check. We are committed to fostering an inclusive workplace where every individual has the opportunity to succeed and providing fair employment opportunities in accordance with local, state, and federal laws. This posting will remain active for a minimum of 3 days and will extend by 3 days until the position is filled.