Manager, Solutions Engineering - Process Automation - Sam's Club Member Access P

Manager, Solutions Engineering - Process Automation - Sam's Club Member Access Platform (MAP)

Join us to apply for the Manager, Solutions Engineering - Process Automation - Sam's Club Member Access Platform (MAP) role at Walmart .

Position Summary

Sam’s Club Member Access Platform (MAP) is redefining how brands connect with our members through meaningful, measurable advertising experiences. We’re seeking a Manager of Process Automation to accelerate innovation and efficiency across our operations. This role will begin by leading automation initiatives that enhance brand and shelf page creation, and evolve into a broader mandate to reimagine business processes through technology, workflow optimization, and AI‑driven solutions. This high‑impact role sits at the intersection of operations, technology, and innovation, ideal for a process‑focused problem solver passionate about using automation and AI to simplify complexity and drive scalable impact.

What You’ll Do

• Lead automation for brand & shelf page creation—support existing processes while transitioning to technology‑led automation and collaborating with Creative Operations, Product, and Engineering to identify inefficiencies, document workflows, and design automated solutions.
• Reimagine and simplify workflows—analyze operational processes to identify high‑impact opportunities, design, pilot, and scale improvements that reduce cross‑team handoffs and improve delivery speed, accuracy, and scalability.
• Develop and deploy AI and workflow solutions—lead discovery and implementation of AI agents and intelligent systems to support routine operational tasks, and collaborate with technical teams to configure and integrate these solutions into MAP systems.
• Partner across teams—work cross‑functionally with Creative Operations, Product, Engineering, and business stakeholders to define business requirements, design process improvements, and implement technology‑based solutions.
• Build system configurations and integrations—evaluate opportunities to better configure and maintain internal systems such as Salesforce and workflow tools to improve user experience and drive automation and simplification; define and document integration requirements.
• Drive continuous improvement—establish feedback loops and monitoring mechanisms to evaluate automation performance and scalability, iterating quickly to refine systems and processes.
• Champion innovation & change adoption—foster a culture of curiosity and innovation, helping teams adopt new technologies, AI‑driven workflows, and process improvement practices that deliver measurable impact.

What You’ll Bring

• 5+ years’ experience in process management, automation, or system configuration, ideally within technology‑driven or operations‑heavy environments.
• Experience with commercial systems such as Salesforce and Appian, including system configuration, process automation, or integration projects that enhance efficiency and scalability.
• Hands‑on familiarity with AI agents, workflow automation, or business process orchestration tools; exposure to AI workflow orchestration, LLM‑powered automation, or agentic AI systems.
• Strong analytical and problem‑solving skills with a systems mindset and ability to translate operational challenges into technical solutions.
• Demonstrated success partnering with technical teams (Product, Engineering, or Data) and business stakeholders to deliver technology‑enabled process improvements.
• Excellent communication and documentation skills; able to simplify complex processes and influence cross‑functional partners.
• Curiosity and adaptability—comfortable learning new systems, experimenting with emerging technologies, and scaling what works.

Benefits

• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase plan, and company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting; includes PTO/PPTO usable for vacation, sick leave, holidays, or other purposes.
• Other benefits: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U education benefit program for full‑time and part‑time associates, covering tuition, books, and fees.

Salary Range

$96,000 – $186,000 per year (Hoboken, New Jersey). Additional compensation includes annual or quarterly performance bonuses and, for certain positions, Regional Pay Zone based on location.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Management, Information Systems, Business or related area and 3 years’ experience in software engineering, consulting or related area.
• OR 5 years’ experience in software engineering, consulting or related area.

Preferred Qualifications

• Experience writing functional specifications and test scripts.
• Good understanding and working knowledge of technical integrations between systems and/or third‑party applications.
• Master’s degree in a related field and experience with enterprise design, implementation, or consulting.

Location

121 River St, Hoboken, NJ , United States.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

Industry: Retail

#J-18808-Ljbffr