Elite Executives
Elite Executives is seeking a Customer Outreach Representative to help grow our Quantum Fiber presence in Phoenix. The Customer Outreach Representative’s friendly and approachable nature will be essential as you learn to conduct sales, address common questions about internet service, and represent the Quantum Fiber brand with professionalism and warmth.
As a Customer Outreach Representative, you don’t just process requests—you protect peace of mind. The Customer Outreach Representative assists with Quantum Fiber accounts, supports marketing efforts, and ensures onboarding flows seamlessly, so customers spend less time troubleshooting and more time enjoying their ultra-fast, reliable home internet.
Core Functions of the Customer Outreach Representative
Promote sales initiatives by supporting Quantum Fiber campaigns, highlighting internet and wireless solutions, and guiding confident customer decisions.
Provide product education by explaining service features, promotions, and bundled connectivity options with clarity and compliance.
Assist account development by coordinating onboarding, processing service requests, and ensuring smooth transitions across Quantum Fiber offerings.
Maintain CRM accuracy by documenting customer interactions, sales activities, and service milestones for compliance and follow‑up.
Collaborate with team members to align sales strategies, share insights, and drive consistent results across Quantum Fiber campaigns.
Advance professional skills through structured training in telecom sales techniques, customer engagement, and account management practices.
Promote sales initiatives by supporting Quantum Fiber campaigns, highlighting internet and wireless solutions, and guiding confident customer decisions.
Provide product education by explaining service features, promotions, and bundled connectivity options with clarity and compliance.
Assist account development by coordinating onboarding, processing service requests, and ensuring smooth transitions across Quantum Fiber offerings.
Maintain CRM accuracy by documenting customer interactions, sales activities, and service milestones for compliance and follow‑up.
Collaborate with team members to align sales strategies, share insights, and drive consistent results across Quantum Fiber campaigns.
Advance professional skills through structured training in telecom sales techniques, customer engagement, and account management practices.