Mastercard
Title and Summary
Vice President, Account Management – Mastercard Job Description Summary
Our North America sales organization seeks a diverse, strategic, consultative workforce of world‑class relationship managers, problem‑solvers, and technologists. The successful candidate will be a collaborative thought‑leader, customer‑centric, and able to deepen relationships, lead people, and drive innovative payment solutions in partnership with community banks and credit unions. Have you ever proactively identified and solved complex problems that impact customer relationships, executive management or the direction of the business? Have you ever prepared proposals, RFPs and negotiated contractual relationships with various internal and external stakeholders? Are you motivated to be part of a team empowering community institutions and enriching the communities they serve? Role
Partner, lead and develop Mastercard’s relationships within the community institutions sector. Work directly with community banks and credit unions to co‑create strategies and execute them with Mastercard assets and resources to create incremental value. Serve as an executive point of contact and leader to an account management team, acting as liaison for driving joint business objectives. Coordinate across customers and internal stakeholders—including Finance, Business Development, Legal, Product, and Delivery—to ensure consistent relationship management. Drive the development and execution of annual account plans aligned with customer and Mastercard objectives. Grow and deepen relationships across all levels within your assigned book of business. Leverage Mastercard solutions and product management resources to deliver exceptional customer value. Lead initiatives to identify new business opportunities for customers that generate incremental value. Conduct quarterly business reviews and annual planning sessions with executive stakeholders. Enable and optimize team success through creative leadership and advocacy that removes friction from processes. All About You
Strong knowledge and success in payments space with proven customer account management experience. Forward‑thinking, capable of creative approaches to solve business problems. Strong influence and consensus building across cross‑functional units, leadership levels, external partners, and customers; established negotiation skills. Results‑oriented, able to perform in a fast‑paced, changing environment. Excellent verbal and written communication, negotiation, and project management skills. Payments knowledge with proven solution‑selling track record, using functionality and problem‑solving to differentiate and derive value/revenue. Leadership of people, processes and/or major workstreams, either directly or cross‑functionally, with accountability and responsibility. Broad market awareness, able to think strategically and creatively and work collaboratively. Location – New York (Preferred), Purchase. Open to alternative Mastercard locations for the right candidate. EEO Statement
Mastercard is a merit‑based, inclusive, equal‑opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process or during the recruitment process, please contact
reasonable_accommodation@mastercard.com
and identify the type of accommodation or assistance you need. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond promptly. Corporate Security Responsibility
Abide by Mastercard’s security policies and practices. Ensure confidentiality and integrity of accessed information. Report any suspected information security violations or breaches. Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Pay Ranges
New York City, New York: $245,000 – $391,000 USD Atlanta, Georgia: $204,000 – $326,000 USD O'Fallon, Missouri: $204,000 – $326,000 USD Purchase, New York: $235,000 – $375,000 USD
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Vice President, Account Management – Mastercard Job Description Summary
Our North America sales organization seeks a diverse, strategic, consultative workforce of world‑class relationship managers, problem‑solvers, and technologists. The successful candidate will be a collaborative thought‑leader, customer‑centric, and able to deepen relationships, lead people, and drive innovative payment solutions in partnership with community banks and credit unions. Have you ever proactively identified and solved complex problems that impact customer relationships, executive management or the direction of the business? Have you ever prepared proposals, RFPs and negotiated contractual relationships with various internal and external stakeholders? Are you motivated to be part of a team empowering community institutions and enriching the communities they serve? Role
Partner, lead and develop Mastercard’s relationships within the community institutions sector. Work directly with community banks and credit unions to co‑create strategies and execute them with Mastercard assets and resources to create incremental value. Serve as an executive point of contact and leader to an account management team, acting as liaison for driving joint business objectives. Coordinate across customers and internal stakeholders—including Finance, Business Development, Legal, Product, and Delivery—to ensure consistent relationship management. Drive the development and execution of annual account plans aligned with customer and Mastercard objectives. Grow and deepen relationships across all levels within your assigned book of business. Leverage Mastercard solutions and product management resources to deliver exceptional customer value. Lead initiatives to identify new business opportunities for customers that generate incremental value. Conduct quarterly business reviews and annual planning sessions with executive stakeholders. Enable and optimize team success through creative leadership and advocacy that removes friction from processes. All About You
Strong knowledge and success in payments space with proven customer account management experience. Forward‑thinking, capable of creative approaches to solve business problems. Strong influence and consensus building across cross‑functional units, leadership levels, external partners, and customers; established negotiation skills. Results‑oriented, able to perform in a fast‑paced, changing environment. Excellent verbal and written communication, negotiation, and project management skills. Payments knowledge with proven solution‑selling track record, using functionality and problem‑solving to differentiate and derive value/revenue. Leadership of people, processes and/or major workstreams, either directly or cross‑functionally, with accountability and responsibility. Broad market awareness, able to think strategically and creatively and work collaboratively. Location – New York (Preferred), Purchase. Open to alternative Mastercard locations for the right candidate. EEO Statement
Mastercard is a merit‑based, inclusive, equal‑opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process or during the recruitment process, please contact
reasonable_accommodation@mastercard.com
and identify the type of accommodation or assistance you need. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond promptly. Corporate Security Responsibility
Abide by Mastercard’s security policies and practices. Ensure confidentiality and integrity of accessed information. Report any suspected information security violations or breaches. Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Pay Ranges
New York City, New York: $245,000 – $391,000 USD Atlanta, Georgia: $204,000 – $326,000 USD O'Fallon, Missouri: $204,000 – $326,000 USD Purchase, New York: $235,000 – $375,000 USD
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