Vidorra Consulting Group
Senior Salesforce & ServiceMax Developer
Vidorra Consulting Group, Franklin Lakes, New Jersey, us, 07417
Responsibilities
Key/Senior developer for Design and delivery of ServiceMax requirements on SFDC platform for DFSM/ServiceMax customer
Collaborate with customer’s business users, and IT teams to solve business process gaps including business requirements, solution options and approach
Design efficient product enhancements that align with customer’s design standards and IT Product Road Map
Lead the functional design process for complex solutions
Configure the business applications based on business requirements and functional design documents
Partner with support team members to effectively deliver product changes
Provide escalated support assistance as required
Follow & advise coding standards best practices, and participate in code reviews
Be a technical mentor to effectively guide the ServiceMax Deliveries for the customer & DFSM Practice
Qualifications
Strong ServiceMax Maintenance/Development & Enhancement experience is a must
Experience with SVMX development/support, SVMX data model and its objects like Installed Products, Work Orders etc.
Strong SFDC Platform Development (with Apex/Visual Force/Lightning) experience. Experience in overall Salesforce configurations and standard functionalities
Good understanding of Salesforce object model and relationships
Understanding of Salesforce Roles, Profiles, permission sets and overall access & visibility management
Working knowledge of Salesforce standard reporting capabilities
Salesforce Case management and Entitlements, experience with Service cloud
Release management experience (i.e. Salesforce Change Sets, ServiceMax Migration Tool, Salesforce Workbench)
Data Management Experience (i.e. import / export tools such as dataloader.io, Salesforce dataloader, Jitterbit, etc.)
Troubleshooting and Root Cause Analysis skills
Experienced in Agile framework and related ceremonies
Minimum 5 years ServiceMax experience
Prior experience of integration of ServiceMax with other applications desirable
Nice to have QA test automation scripting skills in languages such as Selenium or webdriver.io
Advanced knowledge of ServiceMax Configuration & Customizations will be an added advantage
Experience on Integration tools desirable
Experience/knowledge of FSL and Asset360 will be added advantage
Experience with multiple Field Service Management products will be added advantage
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Key/Senior developer for Design and delivery of ServiceMax requirements on SFDC platform for DFSM/ServiceMax customer
Collaborate with customer’s business users, and IT teams to solve business process gaps including business requirements, solution options and approach
Design efficient product enhancements that align with customer’s design standards and IT Product Road Map
Lead the functional design process for complex solutions
Configure the business applications based on business requirements and functional design documents
Partner with support team members to effectively deliver product changes
Provide escalated support assistance as required
Follow & advise coding standards best practices, and participate in code reviews
Be a technical mentor to effectively guide the ServiceMax Deliveries for the customer & DFSM Practice
Qualifications
Strong ServiceMax Maintenance/Development & Enhancement experience is a must
Experience with SVMX development/support, SVMX data model and its objects like Installed Products, Work Orders etc.
Strong SFDC Platform Development (with Apex/Visual Force/Lightning) experience. Experience in overall Salesforce configurations and standard functionalities
Good understanding of Salesforce object model and relationships
Understanding of Salesforce Roles, Profiles, permission sets and overall access & visibility management
Working knowledge of Salesforce standard reporting capabilities
Salesforce Case management and Entitlements, experience with Service cloud
Release management experience (i.e. Salesforce Change Sets, ServiceMax Migration Tool, Salesforce Workbench)
Data Management Experience (i.e. import / export tools such as dataloader.io, Salesforce dataloader, Jitterbit, etc.)
Troubleshooting and Root Cause Analysis skills
Experienced in Agile framework and related ceremonies
Minimum 5 years ServiceMax experience
Prior experience of integration of ServiceMax with other applications desirable
Nice to have QA test automation scripting skills in languages such as Selenium or webdriver.io
Advanced knowledge of ServiceMax Configuration & Customizations will be an added advantage
Experience on Integration tools desirable
Experience/knowledge of FSL and Asset360 will be added advantage
Experience with multiple Field Service Management products will be added advantage
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