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Vidorra Consulting Group

Senior Salesforce & ServiceMax Developer

Vidorra Consulting Group, Franklin Lakes, New Jersey, us, 07417

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Responsibilities

Key/Senior developer for Design and delivery of ServiceMax requirements on SFDC platform for DFSM/ServiceMax customer

Collaborate with customer’s business users, and IT teams to solve business process gaps including business requirements, solution options and approach

Design efficient product enhancements that align with customer’s design standards and IT Product Road Map

Lead the functional design process for complex solutions

Configure the business applications based on business requirements and functional design documents

Partner with support team members to effectively deliver product changes

Provide escalated support assistance as required

Follow & advise coding standards best practices, and participate in code reviews

Be a technical mentor to effectively guide the ServiceMax Deliveries for the customer & DFSM Practice

Qualifications

Strong ServiceMax Maintenance/Development & Enhancement experience is a must

Experience with SVMX development/support, SVMX data model and its objects like Installed Products, Work Orders etc.

Strong SFDC Platform Development (with Apex/Visual Force/Lightning) experience. Experience in overall Salesforce configurations and standard functionalities

Good understanding of Salesforce object model and relationships

Understanding of Salesforce Roles, Profiles, permission sets and overall access & visibility management

Working knowledge of Salesforce standard reporting capabilities

Salesforce Case management and Entitlements, experience with Service cloud

Release management experience (i.e. Salesforce Change Sets, ServiceMax Migration Tool, Salesforce Workbench)

Data Management Experience (i.e. import / export tools such as dataloader.io, Salesforce dataloader, Jitterbit, etc.)

Troubleshooting and Root Cause Analysis skills

Experienced in Agile framework and related ceremonies

Minimum 5 years ServiceMax experience

Prior experience of integration of ServiceMax with other applications desirable

Nice to have QA test automation scripting skills in languages such as Selenium or webdriver.io

Advanced knowledge of ServiceMax Configuration & Customizations will be an added advantage

Experience on Integration tools desirable

Experience/knowledge of FSL and Asset360 will be added advantage

Experience with multiple Field Service Management products will be added advantage

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