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JPMorgan Chase & Co.

Product Delivery Director, Payments Data Platform

JPMorgan Chase & Co., Jersey City, New Jersey, United States, 07390

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Bring your expertise to shape and enhance the journey of products from inception to our customers' hands. Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.

As a Product Delivery Director in Payments Technology, you foster enhancements and optimize the way products are delivered to customers. As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers.

Job responsibilities

Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination

Owns the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements

Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Coaches and mentors the product engineering team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies

Navigates demand management and crafts product delivery plan

Negotiates with Product Owners, balancing their asks with feasibility, priority, dependencies, and technical debt

Enforces and participates in robust documentation

Works with engineers to explain requirements and answer questions; drives requirements and ideation as the functional subject matter expert; breaks down requirements into tasks and create Jiras

Crafts a testing plan for each release, participates in the testing activities; enforces testing from upstream partners as part of the Definition of Ready

Owns the Snow process, deployment coordination and authorization

Releases notes and education to all stakeholders as the “Voice” of the Feature Team

Required qualifications, capabilities, and skills

8+ years of experience or equivalent expertise delivering products, projects, or technology applications

Extensive experience leading operational management and change readiness

Experience in enterprise-wide release and deployment processes and strategies

Advanced knowledge of the product development life cycle, technical design, and data analytics

Strong Agile, Lean and Design Thinking and rapid prototyping skills

Technical expertise in BigData, reporting, analytics and AI space

Hands‑on experience with data tools such as: SQL, Python, BI

Familiarity with relevant technologies such as: Databricks and AWS

Excellent written and verbal communication skills with the ability to craft polished presentations, articulate key messages to senior management and stakeholders, including contract commercial terms, commitments, and derived value

Expert problem‑solving and analytical skills

Previous leadership experience of a Product Management team or organization

Preferred qualifications, capabilities, and skills

Recognized thought leader within a related field

Graduate degree in Computer Science, Engineering, Business, Technical, Technology, Mathematics, Marketing, Economics, or Science

Experience in Payments or Fintech industry

Proven track record of building products that users enjoy

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