JPMorgan Chase & Co.
Elevate your career with us as a Loan Servicing Specialist III, where your skills will contribute to managing over $500 billion in loans. Join a team that values growth, collaboration, and excellence in servicing diverse market segments.
Job Summary As a Loan Servicing Specialist III within the Wholesale Lending Services team, you will play a crucial role in processing complex loan transactions. Your work ensures the integrity of our loan systems and supports our commitment to exceptional customer service. Join us in a collaborative environment where your contributions matter.
Located in Chicago, our Loan Servicing Center is at the heart of JPMorgan Chase's Wholesale Lending Services. With a team of 1,300 employees, we handle loan servicing for Business Banking, Global Wealth Management, Investment Banking, and Commercial Banking. Be part of a team that thrives on innovation and excellence.
Job Responsibilities
Process complex loan transactions in a fast-paced environment
Create PDF batch work for quality control and document repositories
Enter customer and loan details into the loan system
Process payments, rate resets, and maintenance transactions
Identify and correct inaccurate or incomplete transaction information
Minimize credit and business risk through compliance awareness
Participate in projects and working groups as required
Review and complete escalated requests
Maintain proactive communication with business partners
Meet or exceed established Service Level Agreements
Required Qualifications, Capabilities, and Skills
Bachelor’s degree in Accounting, Business, or Finance
Three years of loan operations or quality control experience in banking
Proficient in Microsoft Office applications
Knowledge of ACBS and/or Loan IQ
Understanding of US Dollar and Foreign Currency Loans
Strong organizational and time management skills
Excellent interpersonal and communication skills
Preferred Qualifications, Capabilities, and Skills
Ability to adapt to internal tracking and monitoring systems
Working knowledge of legal/credit documents
Ability to interpret standard reports and forms
Demonstrate attention to detail and accuracy
Ability to maintain high performance in stressful situations
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Job Summary As a Loan Servicing Specialist III within the Wholesale Lending Services team, you will play a crucial role in processing complex loan transactions. Your work ensures the integrity of our loan systems and supports our commitment to exceptional customer service. Join us in a collaborative environment where your contributions matter.
Located in Chicago, our Loan Servicing Center is at the heart of JPMorgan Chase's Wholesale Lending Services. With a team of 1,300 employees, we handle loan servicing for Business Banking, Global Wealth Management, Investment Banking, and Commercial Banking. Be part of a team that thrives on innovation and excellence.
Job Responsibilities
Process complex loan transactions in a fast-paced environment
Create PDF batch work for quality control and document repositories
Enter customer and loan details into the loan system
Process payments, rate resets, and maintenance transactions
Identify and correct inaccurate or incomplete transaction information
Minimize credit and business risk through compliance awareness
Participate in projects and working groups as required
Review and complete escalated requests
Maintain proactive communication with business partners
Meet or exceed established Service Level Agreements
Required Qualifications, Capabilities, and Skills
Bachelor’s degree in Accounting, Business, or Finance
Three years of loan operations or quality control experience in banking
Proficient in Microsoft Office applications
Knowledge of ACBS and/or Loan IQ
Understanding of US Dollar and Foreign Currency Loans
Strong organizational and time management skills
Excellent interpersonal and communication skills
Preferred Qualifications, Capabilities, and Skills
Ability to adapt to internal tracking and monitoring systems
Working knowledge of legal/credit documents
Ability to interpret standard reports and forms
Demonstrate attention to detail and accuracy
Ability to maintain high performance in stressful situations
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