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Inceed

IT Desktop Support (Oklahoma City)

Inceed, Oklahoma City, Oklahoma, United States, 73116

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Position:

IT Desktop Support Compensation:

$30 - $37/hour, depending on experience Location:

Oklahoma City, Oklahoma Inceed has partnered with a great company to help find a skilled

IT Desktop Support

to join their team! This role is ideal for someone who enjoys being hands-on and visible in a professional IT support environment. Youll handle day-to-day desktop support, work directly with end users, and be part of a team that values responsiveness and professionalism. Its a long-term opportunity with half-day Fridays and remote work every third Friday. Key Responsibilities & Duties: Provide Level 2 & Level 3 IT support Manage Windows 11 systems and troubleshoot issues Conduct PR refresh in corporate environments Handle AV setups and conference room equipment Deliver deskside support and problem-solving Resolve around 50 tickets daily with the team Ensure excellent customer service and communication Engage in critical thinking for problem resolution Required Qualifications & Experience: 4+ years in professional IT support roles Proficiency in Windows 11 Experience with PR refresh projects Knowledge of AV systems and equipment Strong deskside support skills Excellent problem-solving abilities Exceptional customer service skills Nice to Have Skills & Experience: Experience in fast-paced environments Familiarity with large corporate IT setups Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the

IT Desktop Support

opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: Were here to help every person, whether client, candidate, or employee, find and secure whats better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.