Pyramid Global Hospitality
About Our Property
Welcome to The Heldrich Hotel & Conference Center in the vibrant city of New Brunswick, New Jersey, proudly part of the Pyramid Global Hospitality portfolio. Offering 235 inviting guest rooms and a total of 25,000 sq ft of meeting space spread across 25 versatile rooms, The Heldrich Hotel & Conference Center is not just a place to stay—it's a sophisticated retreat that seamlessly integrates comfort with career opportunities. Situated in the heart of New Brunswick, The Heldrich embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at The Heldrich Hotel & Conference Center, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the dynamic energy of New Brunswick while supporting your individual career journey. Position Overview
The Catering Sales Manager is responsible for generating new business, managing existing client relationships, and planning high-quality events at The Heldrich Hotel. This role focuses on selling and servicing a diverse range of catered events including weddings, galas, corporate functions, fundraisers, proms, mitzvahs, social celebrations, and more. The Catering Sales Manager works closely with the Sales & Marketing team, Culinary, Banquets, and Operations to ensure seamless execution and exceptional guest experience. Key Responsibilities
Sales & Business Development
Prospect, solicit, and secure new catering business across social and corporate markets. Conduct site tours, client presentations, tastings, and detailed event consultations. Develop relationships with wedding planners, corporate clients, universities, nonprofits, and local community organizations. Create detailed proposals, custom menus, and event packages tailored to client needs. Achieve assigned quarterly revenue goals for catering segment. Participate in local networking events, bridal shows, community events, and industry programs to drive business. Event Planning & Coordination
Serve as the primary contact for clients from initial inquiry through event completion. Prepare detailed Banquet Event Orders (BEOs), floor plans, timelines, and group résumés. Coordinate all event logistics including menu selections, décor, AV needs, room setups, and vendor management. Host pre‑con meetings and ensure effective communication with Banquets, Culinary, Front Desk, and Operations. Oversee event execution to ensure client satisfaction and smooth day‑of operations. Manage final billing, payments, and post‑event follow‑up. Client Relationship Management
Build long‑term relationships to drive repeat and referral business. Maintain prompt, professional communication and provide elevated customer service throughout the planning process. Address client concerns or last‑minute requests with urgency and professionalism. Ensure all client expectations are clearly communicated and met or exceeded. Administration & Reporting
Accurately maintain event details, forecasts, activities, and client records in Delphi. Prepare weekly sales reports, pace updates, and pipeline summaries. Ensure contract accuracy, adherence to hotel policies, and compliance with food & beverage regulations. Collaborate with revenue management on pricing, availability, packages, and strategic selling initiatives. Qualifications
2–4 years of catering, event planning, or hotel sales experience required; luxury or full‑service hotel background preferred. Availability to work evenings, weekends, and holidays as required by event schedules. Proven success in selling and executing weddings, social events, and corporate catering. Strong knowledge of banquet operations, food and beverage, and event production. Exceptional interpersonal skills, presentation skills, and client‑facing professionalism. Proficient in Delphi and Microsoft Office Suite. Ability to multitask, prioritize, and thrive in a fast‑paced environment. Key Competencies
Sales‑focused with strong closing skills High attention to detail and organization Creative problem‑solver with a passion for hospitality Collaborative team player Strong written and verbal communication Ability to handle pressure and deliver exceptional service Compensation
$60,000 – $65,000. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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Welcome to The Heldrich Hotel & Conference Center in the vibrant city of New Brunswick, New Jersey, proudly part of the Pyramid Global Hospitality portfolio. Offering 235 inviting guest rooms and a total of 25,000 sq ft of meeting space spread across 25 versatile rooms, The Heldrich Hotel & Conference Center is not just a place to stay—it's a sophisticated retreat that seamlessly integrates comfort with career opportunities. Situated in the heart of New Brunswick, The Heldrich embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at The Heldrich Hotel & Conference Center, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the dynamic energy of New Brunswick while supporting your individual career journey. Position Overview
The Catering Sales Manager is responsible for generating new business, managing existing client relationships, and planning high-quality events at The Heldrich Hotel. This role focuses on selling and servicing a diverse range of catered events including weddings, galas, corporate functions, fundraisers, proms, mitzvahs, social celebrations, and more. The Catering Sales Manager works closely with the Sales & Marketing team, Culinary, Banquets, and Operations to ensure seamless execution and exceptional guest experience. Key Responsibilities
Sales & Business Development
Prospect, solicit, and secure new catering business across social and corporate markets. Conduct site tours, client presentations, tastings, and detailed event consultations. Develop relationships with wedding planners, corporate clients, universities, nonprofits, and local community organizations. Create detailed proposals, custom menus, and event packages tailored to client needs. Achieve assigned quarterly revenue goals for catering segment. Participate in local networking events, bridal shows, community events, and industry programs to drive business. Event Planning & Coordination
Serve as the primary contact for clients from initial inquiry through event completion. Prepare detailed Banquet Event Orders (BEOs), floor plans, timelines, and group résumés. Coordinate all event logistics including menu selections, décor, AV needs, room setups, and vendor management. Host pre‑con meetings and ensure effective communication with Banquets, Culinary, Front Desk, and Operations. Oversee event execution to ensure client satisfaction and smooth day‑of operations. Manage final billing, payments, and post‑event follow‑up. Client Relationship Management
Build long‑term relationships to drive repeat and referral business. Maintain prompt, professional communication and provide elevated customer service throughout the planning process. Address client concerns or last‑minute requests with urgency and professionalism. Ensure all client expectations are clearly communicated and met or exceeded. Administration & Reporting
Accurately maintain event details, forecasts, activities, and client records in Delphi. Prepare weekly sales reports, pace updates, and pipeline summaries. Ensure contract accuracy, adherence to hotel policies, and compliance with food & beverage regulations. Collaborate with revenue management on pricing, availability, packages, and strategic selling initiatives. Qualifications
2–4 years of catering, event planning, or hotel sales experience required; luxury or full‑service hotel background preferred. Availability to work evenings, weekends, and holidays as required by event schedules. Proven success in selling and executing weddings, social events, and corporate catering. Strong knowledge of banquet operations, food and beverage, and event production. Exceptional interpersonal skills, presentation skills, and client‑facing professionalism. Proficient in Delphi and Microsoft Office Suite. Ability to multitask, prioritize, and thrive in a fast‑paced environment. Key Competencies
Sales‑focused with strong closing skills High attention to detail and organization Creative problem‑solver with a passion for hospitality Collaborative team player Strong written and verbal communication Ability to handle pressure and deliver exceptional service Compensation
$60,000 – $65,000. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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