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Acme Markets

Store Director ACME- PA Montgomery/Bucks/Philadelphia District

Acme Markets, Dresher, Pennsylvania, United States

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Store Director ACME- PA Montgomery/Bucks/Philadelphia District Retail Grocery Experience Required

The Store Director (SD) is responsible for day‑to‑day operations of the store. The SD has overall responsibility for store operations and employees. They make store‑level decisions on hiring, training, disciplinary action, and scheduling. The Company expects the SD to spend more than half their time directing others, managing the enterprise, and activities directly and closely related to those tasks. Anyone having difficulty should inform the District Manager and/or Human Resources for additional training.

All SD’s must be willing and able to work and train at any store within the district where they are hired. The district includes Philadelphia, Jenkintown, Richboro, Roxborough, Horsham, Trooper, E. Norriton, Bensalem, Dresher, Feasterville, and Flourtown.

Pay transparency:

Salary range $85k–$120k annually, varying by location, experience, and qualifications. Eligible for quarterly bonus based on store performance. Total compensation may include 12 days PTO, 40 hrs sick time, 6 holidays, 401k match up to 7%, pet insurance, EPA benefits, and more.

Key Accountabilities

Overall management responsibility for operation including performance, cash control, inventory, security, customer service, and staff management.

Track, analyze, and take action to improve store performance by forecasting sales goals and meeting or exceeding them.

Communicate sales goals, department performance, and sales opportunities with staff to ensure positive results.

Forecast, schedule, and monitor labor to be consistent with sales and productivity guidelines and wage budgets; create action plan for cost control.

Develop and direct execution of strategies to improve product placement and appearance.

Manage display accuracy and appearance to implement promotions, ensuring products are properly displayed and in-stock.

Manage issues relating to store maintenance, cleanliness, safety, and sanitation.

Oversee handling of cash and accounting; ensure store security.

Prioritize, plan, and coordinate work activities, and manage time and resources to meet objectives.

Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food safety, worker and customer safety, sanitation, consumer protection laws, and timely wage payment.

Focus on customer satisfaction and needs, ensuring employees provide superior customer service through best practices and training.

Handle customer and employee complaints, making decisions to resolve them effectively for the customer, employee, and business.

Select, train, develop, and manage job performance of store employees, with input from other management personnel; recommend hiring and disciplinary action up to termination.

Provide constructive suggestions, encouragement, performance expectations, honest feedback, and assignments for development.

Maintain relationships with union officials and comply with collective bargaining agreements, if applicable.

Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, handling complex or difficult situations.

Motivate others toward common objectives; comply with company policies and serve as a role model with a positive attitude.

Ensure proper staffing to meet labor, sales, and customer needs; take proactive hiring approach.

Make final hiring decisions, conduct interviews, and meet with prospective employees.

Ensure new hires are aware of all policies, receive required training, evaluate them, and make final decision on probationary period.

Education Level High School Diploma (or equivalent) required; College degree preferred.

Experience Level A minimum of 3 to 5 years as a Store Manager responsible for managing a department/team within a multi‑department operation within retail, hospitality, or service industry required, OR 5+ years of managerial experience in an Assistant Manager capacity with P&L ownership, inventory ordering, and schedule writing responsibilities.

Retail grocery experience required; food safety certification preferred.

Experience Working With Unions Preferred

Skills and Experiences

Strong planning and organizational skills; strong math and analytical skills.

Demonstrated prior customer service and supervisory skills or related experience.

Strong understanding of overall retail store operations.

Strong leadership and communication skills, both verbal and written.

Computer literate.

Ability to make quality decisions while working under time constraints.

Ability to build good relationships with others.

P&L ownership.

Schedule writing.

Travel Requirements Travel to stores within the hired district for trainings and meetings.

Physical Environment

Ability to sit, stand, or walk for extended periods.

Ability to reach, lift, stack, and maneuver objects up to approximately 55 lbs.

May spend extended periods at a desk or computer terminal.

May use calculators, keyboards, telephone, computers, and other office equipment.

Stooping, bending, twisting, and reaching may be required.

Workday is fast paced; holiday, evening, and weekend work may be required.

Disclaimer:

The above statements describe the general nature and level of work. They are not an exhaustive list of all responsibilities and skills required of personnel classified as such.

Albertsons Companies – Equal Opportunity Employer

All internal candidates are required to have their supervisor’s approval before applying for a position.

Any recent ASDT graduates, before applying for a Store Director position, please contact your ASDT Training Manager and District Manager.

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