Insight Global
Required Qualifications:
Experience in pediatric settings, trauma or TBI care, psychosocial support, or behavioral health
Ability to support families emotionally and coordinate multidisciplinary care
Strong organizational skills with comfort in project management and program development
Clear communicator who can educate families, staff, and external partners
Flexible team player willing to support events and improvement initiatives
Preferred Qualifications: Licensed clinician such as LCSW, LMFT, RN, PA, or NP
The Aftercare Coordinator serves as a dedicated Patient Navigator, leading the implementation of a hub-and-spoke model to support children and families following traumatic brain injury (TBI). This role bridges the gap between inpatient care and long-term recovery, guiding patients through post-acute services including neuro-recovery clinics, school reintegration, and community-based resources.
As a central point of contact, the Aftercare Coordinator ensures continuity of care and empowers families with education, advocacy, and resource navigation. The position also co-leads the hospital's Trauma Survivorship Program, with a specialized focus on TBI.
Key Responsibilities: Patient Navigation & Family Support: Serve as the primary liaison for families throughout the TBI recovery process. Provide emotional support, education, and resource navigation tailored to individual patient needs. Facilitate care transitions between inpatient, outpatient, and community-based services. Support school reintegration and long-term adaptation to daily life post-TBI.
Program Development & Coordination: Design and implement program components in collaboration with trauma leadership. Develop and maintain collaborative partnerships. Coordinate multidisciplinary team efforts to ensure integrated care pathways. Contribute to trauma program strategy with a focus on survivorship and recovery outcomes.
Project Management & Administrative Support Develop and manage project plans, charters, budgets, and status reports. Track deliverables, risks, resource needs, and interdependencies across workstreams. Prepare presentation materials, facilitate meetings, and document outcomes. Maintain confidentiality and integrity in all aspects of project documentation.
Education & Training Assist in creating educational curricula for staff and families. Deliver trainings to internal stakeholders and external partners. Act as a content expert in TBI recovery and survivorship navigation.
Quality Improvement & Community Engagement Participate in trauma-focused process improvement initiatives. Support evening and weekend community events as needed. Lead or contribute to data collection and outcome reporting activities.
Additional Requirements Flexible schedule availability (occasional evenings/weekends). Active participation in trauma program evaluation and reporting. Other duties as assigned to support trauma program excellence.
Compensation: $30-$33/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Preferred Qualifications: Licensed clinician such as LCSW, LMFT, RN, PA, or NP
The Aftercare Coordinator serves as a dedicated Patient Navigator, leading the implementation of a hub-and-spoke model to support children and families following traumatic brain injury (TBI). This role bridges the gap between inpatient care and long-term recovery, guiding patients through post-acute services including neuro-recovery clinics, school reintegration, and community-based resources.
As a central point of contact, the Aftercare Coordinator ensures continuity of care and empowers families with education, advocacy, and resource navigation. The position also co-leads the hospital's Trauma Survivorship Program, with a specialized focus on TBI.
Key Responsibilities: Patient Navigation & Family Support: Serve as the primary liaison for families throughout the TBI recovery process. Provide emotional support, education, and resource navigation tailored to individual patient needs. Facilitate care transitions between inpatient, outpatient, and community-based services. Support school reintegration and long-term adaptation to daily life post-TBI.
Program Development & Coordination: Design and implement program components in collaboration with trauma leadership. Develop and maintain collaborative partnerships. Coordinate multidisciplinary team efforts to ensure integrated care pathways. Contribute to trauma program strategy with a focus on survivorship and recovery outcomes.
Project Management & Administrative Support Develop and manage project plans, charters, budgets, and status reports. Track deliverables, risks, resource needs, and interdependencies across workstreams. Prepare presentation materials, facilitate meetings, and document outcomes. Maintain confidentiality and integrity in all aspects of project documentation.
Education & Training Assist in creating educational curricula for staff and families. Deliver trainings to internal stakeholders and external partners. Act as a content expert in TBI recovery and survivorship navigation.
Quality Improvement & Community Engagement Participate in trauma-focused process improvement initiatives. Support evening and weekend community events as needed. Lead or contribute to data collection and outcome reporting activities.
Additional Requirements Flexible schedule availability (occasional evenings/weekends). Active participation in trauma program evaluation and reporting. Other duties as assigned to support trauma program excellence.
Compensation: $30-$33/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.