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Applied Technology Services

Salesforce Release Manager

Applied Technology Services, Baltimore

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Responsibilities

  • Develop solutions using Salesforce platform
  • Build and run custom demonstrations and deliver Proof of Concepts (POC) using Salesforce
  • Ensure the Salesforce.com technical design aligns to overall enterprise architecture and scales well
  • Develop and author technical business solutions, product presentations, and demonstrations
  • Work in cross‑functional teams with a solution‑focused mindset.
  • Adherence to AccelerEd DevOps and change management process, including attendance at daily scrum meetings.
  • Documentation of processes, errors, and changes.
  • Evaluation and installation of new Salesforce releases, including training and support.
  • Maintenance of Service Cloud, including case management and omni‑channel.
  • Management of Salesforce roles, profiles, sharing rules, advanced flows, and groups.
  • Development of Advanced Flow based automation including Screen flows, Auto‑launched Flows, and Omni‑Channel flows.
  • Optimization of Salesforce systems and products.
  • Performance of database maintenance tasks and diagnostic tests.
  • Workforce planning management and direction provided by the AccelerEd team.
  • The Sr. Salesforce resources routine eight (8) hour work schedule shall accommodate AccelerEd’s normal business operating hours of 8:00 am to 6:00 pm ET
  • Participation in 15‑day AccelerEd Sprints with 2 days for planning, retrospective, and buffer time, and 13 working days to complete tasks.
  • Complete 2 points per day per developer during sprints to track progress.

Requirements Education & Experience

  • Bachelor’s degree in Computer Science, Information Technology, or related field (preferred)
  • 3–5 years of experience in Salesforce release management, ideally across multiple Salesforce orgs
  • 3–5 years of experience as a Salesforce Administrator or Developer
  • Hands‑on experience with CI/CD pipeline management, preferably with Copado or similar tools
  • Practical experience with Salesforce deployments (change sets, ANT migration, Salesforce DX)
  • Familiarity with SDLC and Agile methodologies (sprints, scrums, backlog management)
  • Solid understanding of Salesforce best practices and functionality

Required Qualifications

  • Salesforce Certified Administrator
  • Copado Fundamentals I certification (Fundamentals II preferred)

Preferred Qualifications

  • Salesforce Platform App Builder or Developer certification
  • Experience with project management tools (e.g., Jira, Trello, ADO)
  • Strong troubleshooting and problem‑solving skills during release cycles

Knowledge, Skills & Abilities

  • Working knowledge of Salesforce architecture (sandboxes, production, metadata management)
  • Experience with release automation and version control (Copado, Git, Jenkins, Bitbucket, SFDX)
  • Ability to manage competing priorities and deadlines with attention to detail
  • Strong collaboration and communication skills for cross‑functional teamwork
  • Proactive, organized, and committed to continuous improvement in release processes

Full‑Time Employee Benefits

  • Competitive compensation
  • Health benefits including Medical, Dental and Vision
  • Vacation and Personal Days
  • 401K
  • Employee Assistance Plan
  • Continuous education and learning opportunities.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology

Industries: IT Services and IT Consulting

Location: Columbia, MD

Salaries: $122,380.00-$142,000.00

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