Zappos Family of Companies
Software Engineering Manager III, Zappos/Shopbop Catalog Engineering
Zappos Family of Companies, Madison, Wisconsin, us, 53774
Software Engineering Manager III, Zappos/Shopbop Catalog Engineering
Location: Madison, WI
Salary: $175,000.00 – $220,000.00
Job Description As the Shopbop/Zappos Discovery Engineering Manager, you will lead a team of talented engineers and scientists driving innovation in search technology across our premium fashion platforms. You will work closely with Zappos and Shopbop leadership to transform how customers discover our world‑class selection of products, oversee the development and implementation of innovative search solutions—including the integration of Large Language Models—and ensure robust system architecture and operational excellence. Partnering daily with product managers, marketing leaders, and scientists, you will translate business visions into technical realities and guide a team of eight engineers through critical architectural decisions to deliver high‑quality solutions. As a member of the Zappos technical leadership team, you will collaborate with industry experts in Search, ML, and E‑Commerce across our sister companies at Amazon.com and Shopbop.com, pushing the boundaries of search technology while maintaining the high performance and reliability our platforms demand.
Key Responsibilities
Lead and mentor a team of eight across multiple locations.
Drive technical excellence through architecture decisions and code quality standards.
Partner with Product and Marketing to transform business requirements into technical solutions.
Own and execute the team's technical roadmap.
Balance new feature development with operational improvements.
Implement and optimize search solutions leveraging the latest technologies, including LLMs.
A Day in the Life You begin with your team's daily standup, connecting engineers from Madison and Las Vegas. You spend the morning reviewing architecture proposals for a new LLM‑powered search feature, then meet with Product managers to refine the roadmap for the next quarter. You conduct a 1:1 with a team member to discuss their career growth, and end the day by reviewing operational metrics and adjusting resources to address any performance concerns.
About The Team The Shopbop/Zappos Catalog Discovery team drives the search experience across our platforms, enabling millions of customers to find exactly what they're looking for. We use Amazon's Leadership Principles and Engineering Expertise while maintaining our unique culture. The team is distributed between Madison, WI and Las Vegas, NV, with this role based in Madison.
Basic Qualifications
3+ years of engineering team management experience
7+ years of engineering experience
8+ years of leading the definition and development of multi‑tier web services
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Bachelor's degree
Preferred Qualifications
Experience communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience recruiting, hiring, mentoring/coaching, and managing teams of Software Engineers to improve their skills and make them more effective, product software engineers
Experience integrating LLMs into production systems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information.
This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Job Description As the Shopbop/Zappos Discovery Engineering Manager, you will lead a team of talented engineers and scientists driving innovation in search technology across our premium fashion platforms. You will work closely with Zappos and Shopbop leadership to transform how customers discover our world‑class selection of products, oversee the development and implementation of innovative search solutions—including the integration of Large Language Models—and ensure robust system architecture and operational excellence. Partnering daily with product managers, marketing leaders, and scientists, you will translate business visions into technical realities and guide a team of eight engineers through critical architectural decisions to deliver high‑quality solutions. As a member of the Zappos technical leadership team, you will collaborate with industry experts in Search, ML, and E‑Commerce across our sister companies at Amazon.com and Shopbop.com, pushing the boundaries of search technology while maintaining the high performance and reliability our platforms demand.
Key Responsibilities
Lead and mentor a team of eight across multiple locations.
Drive technical excellence through architecture decisions and code quality standards.
Partner with Product and Marketing to transform business requirements into technical solutions.
Own and execute the team's technical roadmap.
Balance new feature development with operational improvements.
Implement and optimize search solutions leveraging the latest technologies, including LLMs.
A Day in the Life You begin with your team's daily standup, connecting engineers from Madison and Las Vegas. You spend the morning reviewing architecture proposals for a new LLM‑powered search feature, then meet with Product managers to refine the roadmap for the next quarter. You conduct a 1:1 with a team member to discuss their career growth, and end the day by reviewing operational metrics and adjusting resources to address any performance concerns.
About The Team The Shopbop/Zappos Catalog Discovery team drives the search experience across our platforms, enabling millions of customers to find exactly what they're looking for. We use Amazon's Leadership Principles and Engineering Expertise while maintaining our unique culture. The team is distributed between Madison, WI and Las Vegas, NV, with this role based in Madison.
Basic Qualifications
3+ years of engineering team management experience
7+ years of engineering experience
8+ years of leading the definition and development of multi‑tier web services
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Bachelor's degree
Preferred Qualifications
Experience communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience recruiting, hiring, mentoring/coaching, and managing teams of Software Engineers to improve their skills and make them more effective, product software engineers
Experience integrating LLMs into production systems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information.
This position will remain posted until filled. Applicants should apply via our internal or external career site.
#J-18808-Ljbffr