Mass General Brigham (Enterprise Services)
Senior Business Intelligence Developer
Mass General Brigham (Enterprise Services), Somerville, Massachusetts, us, 02145
At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.
As a Senior BI Analyst/Developer certified in Epic Cogito, you will play a pivotal role in providing analytics insights and developing data solutions to support clinical and business operations. You will collaborate closely with various stakeholders, gather requirements, perform qualitative and quantitative analyses, and design, develop, and maintain complex reports and databases. You’ll serve as an Epic subject matter expert, leveraging tools like Clarity, Caboodle, and Snowflake, among others, to create visually appealing and digestible data presentations. You’ll also mentor team members, contribute to process improvement, and stay abreast of emerging technologies to ensure optimal performance. Your expertise in Epic Cogito and associated technologies, coupled with strong communication and problem‑solving skills, will drive the success of multiple projects and initiatives. The Senior BI Analyst/Developer, Epic Cogito Certified will report to the Cogito Analytics Manager.
Principal Duties and Responsibilities
Collaborate with stakeholders to understand and address analytic and reporting needs across clinical and business operations.
Gather user requirements and translate them into well‑designed and validated BI solutions using tools such as Cogito SQL, Clarity, Caboodle, and SlicerDicer.
Develop, test, and implement reports, dashboards, and analytics solutions primarily utilizing Epic Cogito Data and Analytic Platform, Snowflake, and SQL Server.
Create and edit stored procedures, views, functions, and queries on SQL Server to pull required data for reporting purposes using SQL Server Management Studio.
Develop dynamic reports enabling end users to define numerous parameters that allow filtering and aggregation as required, and create custom reports that allow end users to drill down for more detail.
Configure and create packages for report distribution using Microsoft SQL Server Business Intelligence Development Studio Integration Services.
Serve as a resource and mentor for Analyst/Developers, sharing best practices, providing training, and fostering a culture of continuous learning.
Maintain and improve processes related to data gathering, analysis, and reporting, ensuring accuracy, reliability, and data quality.
Work with end‑users to provide technical support, troubleshoot issues, and optimize software performance.
Stay current with emerging software technologies and industry trends to recommend enhancements and innovations.
Coordinate with internal and external stakeholders throughout the project lifecycle to ensure timely and successful delivery of analytics solutions.
Provide expertise in relational databases, report‑writing tools, and Epic data models, contributing to the development and maintenance of complex reports and databases.
Document detailed specifications, conduct unit testing, and provide end‑user support for analytics solutions.
Participate in on‑call coverage.
Maintain confidentiality with regard to sensitive data.
Adhere to organizational standards and apply communication, analytical, and problem‑solving skills to identify and resolve system issues.
Education and Experience
Bachelor's degree in Computer Science or related field. Equivalent experience may be accepted in lieu of degree.
Certification in Epic Cogito Fundamentals and relevant data models.
5+ years of experience required in healthcare data analytics or SQL reporting, preferably with electronic medical records systems.
Skills, Abilities and Competencies
Proficiency in SQL, relational database concepts, and report‑writing tools such as Crystal Reports, Business Objects, or Tableau.
Strong interpersonal, communication, and critical‑thinking skills.
Ability to work independently, manage multiple projects, and adapt to a changing environment.
Commitment to continuous improvement, personal growth, and collaboration.
Proficiency in Microsoft Office applications.
Understanding of clinical and business operations workflows and system configurations.
Excellent written and verbal communication skills.
Strong project management and organizational skills.
Detail oriented and experienced in leading projects from initiation to completion.
Attentive and intellectually curious, possessing the will and perseverance to aid and resolve issues.
Comfortable organizing and leading discussions with a broad range of end‑users and/or leadership.
Experience with ITIL service desk functionality.
Proficiency in SQL, Windows and MS Office 365, familiarity with ServiceNow, Microsoft ADO, Workfront or similar tools.
Uses critical thinking to develop content.
Ability to work effectively in a complex and agile environment while remaining flexible and adaptable.
High‑energy, high‑impact, team‑oriented professional that builds strong working relationships.
Demonstrates fiscal responsibility by effectively using Mass General Brigham resources.
Working Conditions
This position is hybrid: 1–3x a week onsite, M‑F Eastern Business Hours, with planned onsite workshops or meetings at Assembly Row offices. Local travel to MGB sites, vendors, or conferences.
Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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As a Senior BI Analyst/Developer certified in Epic Cogito, you will play a pivotal role in providing analytics insights and developing data solutions to support clinical and business operations. You will collaborate closely with various stakeholders, gather requirements, perform qualitative and quantitative analyses, and design, develop, and maintain complex reports and databases. You’ll serve as an Epic subject matter expert, leveraging tools like Clarity, Caboodle, and Snowflake, among others, to create visually appealing and digestible data presentations. You’ll also mentor team members, contribute to process improvement, and stay abreast of emerging technologies to ensure optimal performance. Your expertise in Epic Cogito and associated technologies, coupled with strong communication and problem‑solving skills, will drive the success of multiple projects and initiatives. The Senior BI Analyst/Developer, Epic Cogito Certified will report to the Cogito Analytics Manager.
Principal Duties and Responsibilities
Collaborate with stakeholders to understand and address analytic and reporting needs across clinical and business operations.
Gather user requirements and translate them into well‑designed and validated BI solutions using tools such as Cogito SQL, Clarity, Caboodle, and SlicerDicer.
Develop, test, and implement reports, dashboards, and analytics solutions primarily utilizing Epic Cogito Data and Analytic Platform, Snowflake, and SQL Server.
Create and edit stored procedures, views, functions, and queries on SQL Server to pull required data for reporting purposes using SQL Server Management Studio.
Develop dynamic reports enabling end users to define numerous parameters that allow filtering and aggregation as required, and create custom reports that allow end users to drill down for more detail.
Configure and create packages for report distribution using Microsoft SQL Server Business Intelligence Development Studio Integration Services.
Serve as a resource and mentor for Analyst/Developers, sharing best practices, providing training, and fostering a culture of continuous learning.
Maintain and improve processes related to data gathering, analysis, and reporting, ensuring accuracy, reliability, and data quality.
Work with end‑users to provide technical support, troubleshoot issues, and optimize software performance.
Stay current with emerging software technologies and industry trends to recommend enhancements and innovations.
Coordinate with internal and external stakeholders throughout the project lifecycle to ensure timely and successful delivery of analytics solutions.
Provide expertise in relational databases, report‑writing tools, and Epic data models, contributing to the development and maintenance of complex reports and databases.
Document detailed specifications, conduct unit testing, and provide end‑user support for analytics solutions.
Participate in on‑call coverage.
Maintain confidentiality with regard to sensitive data.
Adhere to organizational standards and apply communication, analytical, and problem‑solving skills to identify and resolve system issues.
Education and Experience
Bachelor's degree in Computer Science or related field. Equivalent experience may be accepted in lieu of degree.
Certification in Epic Cogito Fundamentals and relevant data models.
5+ years of experience required in healthcare data analytics or SQL reporting, preferably with electronic medical records systems.
Skills, Abilities and Competencies
Proficiency in SQL, relational database concepts, and report‑writing tools such as Crystal Reports, Business Objects, or Tableau.
Strong interpersonal, communication, and critical‑thinking skills.
Ability to work independently, manage multiple projects, and adapt to a changing environment.
Commitment to continuous improvement, personal growth, and collaboration.
Proficiency in Microsoft Office applications.
Understanding of clinical and business operations workflows and system configurations.
Excellent written and verbal communication skills.
Strong project management and organizational skills.
Detail oriented and experienced in leading projects from initiation to completion.
Attentive and intellectually curious, possessing the will and perseverance to aid and resolve issues.
Comfortable organizing and leading discussions with a broad range of end‑users and/or leadership.
Experience with ITIL service desk functionality.
Proficiency in SQL, Windows and MS Office 365, familiarity with ServiceNow, Microsoft ADO, Workfront or similar tools.
Uses critical thinking to develop content.
Ability to work effectively in a complex and agile environment while remaining flexible and adaptable.
High‑energy, high‑impact, team‑oriented professional that builds strong working relationships.
Demonstrates fiscal responsibility by effectively using Mass General Brigham resources.
Working Conditions
This position is hybrid: 1–3x a week onsite, M‑F Eastern Business Hours, with planned onsite workshops or meetings at Assembly Row offices. Local travel to MGB sites, vendors, or conferences.
Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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