Jobgether
Director of Clinical Operations (Remote from Massachusetts)
Jobgether, Oklahoma City, Oklahoma, United States
Director of Clinical Operations (Remote from Massachusetts)
We are looking for a Director of Clinical Operations in Massachusetts to lead a fast-growing behavioral health service line. The role builds scalable operational systems, leads cross‑functional teams, and ensures high‑quality care across multiple sites. You will oversee clinician onboarding, staffing, and readiness while driving key performance metrics and operational efficiency.
Accountabilities
Lead end‑to‑end service‑line operations, including clinician onboarding, deployment, and readiness for new program launches.
Design, implement, and continuously improve scalable processes and systems to ensure efficiency, accuracy, and consistent service delivery.
Use data to drive decision‑making, creating and managing dashboards, metrics, and KPIs to measure performance and identify improvement opportunities.
Collaborate cross‑functionally with Legal, Payroll, Recruiting, Technology, and other teams to ensure operational alignment.
Drive operational improvements to enhance provider and client experience, streamline workflows, and optimize margins.
Lead, coach, and develop teams that demonstrate accountability, precision, and excellence in service delivery.
Communicate clearly with stakeholders, influencing business growth and providing direction on complex operational issues.
Requirements
Bachelor’s degree in healthcare administration, business, or a related field.
5+ years of experience in consulting, healthcare operations, or multi‑site clinical management.
Proven ownership mindset with the ability to translate tasks into measurable business outcomes.
Strong quantitative skills and proficiency in Excel; ability to convert data into actionable strategies.
Experience leading cross‑functional teams through operational growth, change, and complexity.
Excellent executive communication skills for engagement with clinicians, clients, and senior leaders.
Passion for solving complex operational challenges in a mission‑driven healthcare organization.
Comfortable working in a high‑growth, high‑accountability, remote environment.
Benefits
Competitive total compensation including base salary and performance incentives tied to results.
100% remote work with national impact and executive visibility.
Comprehensive medical, dental, vision, life, and 401(k) benefits.
Flexible vacation and wellness days to support work‑life balance.
Opportunity to lead a core business line and influence healthcare innovation.
Culture of ownership, transparency, and results where high‑impact ideas are recognized.
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Accountabilities
Lead end‑to‑end service‑line operations, including clinician onboarding, deployment, and readiness for new program launches.
Design, implement, and continuously improve scalable processes and systems to ensure efficiency, accuracy, and consistent service delivery.
Use data to drive decision‑making, creating and managing dashboards, metrics, and KPIs to measure performance and identify improvement opportunities.
Collaborate cross‑functionally with Legal, Payroll, Recruiting, Technology, and other teams to ensure operational alignment.
Drive operational improvements to enhance provider and client experience, streamline workflows, and optimize margins.
Lead, coach, and develop teams that demonstrate accountability, precision, and excellence in service delivery.
Communicate clearly with stakeholders, influencing business growth and providing direction on complex operational issues.
Requirements
Bachelor’s degree in healthcare administration, business, or a related field.
5+ years of experience in consulting, healthcare operations, or multi‑site clinical management.
Proven ownership mindset with the ability to translate tasks into measurable business outcomes.
Strong quantitative skills and proficiency in Excel; ability to convert data into actionable strategies.
Experience leading cross‑functional teams through operational growth, change, and complexity.
Excellent executive communication skills for engagement with clinicians, clients, and senior leaders.
Passion for solving complex operational challenges in a mission‑driven healthcare organization.
Comfortable working in a high‑growth, high‑accountability, remote environment.
Benefits
Competitive total compensation including base salary and performance incentives tied to results.
100% remote work with national impact and executive visibility.
Comprehensive medical, dental, vision, life, and 401(k) benefits.
Flexible vacation and wellness days to support work‑life balance.
Opportunity to lead a core business line and influence healthcare innovation.
Culture of ownership, transparency, and results where high‑impact ideas are recognized.
#J-18808-Ljbffr