CYNET SYSTEMS
CYNET SYSTEMS is hiring: Phlebotomist in Fort Lauderdale
CYNET SYSTEMS, Fort Lauderdale, FL, US
Job Description:
- The Patient Services Representative I (PSR I) represents the face of the company to patients who arrive for routine health needs or important health decisions.
- The Entry PSR I supports patient care by greeting patients, answering questions with care and compassion, maintaining the waiting area, and assisting with breaks when other phlebotomists are unavailable.
- This role includes training on phlebotomy skills to support career growth.
- The Entry PSR I creates a trusting environment while explaining procedures to patients safely and accurately.
- The individual upholds confidentiality, accuracy, and excellent customer service to ensure a positive patient experience.
- Duties include performing daily activities accurately and on time, maintaining a safe and professional environment, keeping required records and documentation, and promoting a positive image while demonstrating willingness to learn.
- Ability to handle patients with care and compassion while assisting with check-ins through a self-service kiosk or handheld tablet.
- Willingness to learn phlebotomy skills during downtime or when coverage is needed.
- Ability to perform specimen collection and processing duties once trained, following established practices and procedures.
- High level of customer service skills.
- Minimum of 1 2 years of client-facing customer service experience required.
- No prior phlebotomy experience required.
- Keyboard/data entry experience required.
- Perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Maintain required records and documentation.
- Promote a positive image to patients, clients, and employees.
- Demonstrate willingness to learn new skills.
- Strong customer service skills.
- Ability to work compassionately with patients.
- Ability to learn and adapt to new processes.
- High school diploma or equivalent.