Senior Phlebotomist Job at CYNET SYSTEMS in Bonita Springs

Job Description:

• The Patient Services Representative II represents the face of the organization to patients seeking routine care or critical health insights.
• This role is responsible for drawing high-quality blood samples, preparing specimens for laboratory testing, and ensuring procedures are completed safely, accurately, and professionally.
• The role requires direct patient interaction, strong customer service skills, and adherence to established policies and procedures.
• Assignments may include physician offices, patient service centers, or other locations based on business needs.

Responsibilities:

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe, professional, and patient-focused environment.
• Perform forensic and clinical specimen collection and processing duties in accordance with established procedures.
• Verify patient demographic information and obtain patient signature post-venipuncture to confirm correct specimen labeling.
• Maintain required records and documentation.
• Promote a positive image to patients, clients, employees, and the public.

Requirement/Must Have:

• Ability to deliver high-quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Strong phlebotomy skills, including pediatric and geriatric collections.
• Availability to work flexible schedules including weekends, holidays, on-call, and overtime.
• Ability to make decisions based on established procedures and exercise sound judgment.
• Reliable transportation and a valid driver s license with a clean driving record, if applicable.
• Ability to travel and work across multiple locations with minimal notice.
• Ability to manage multiple priorities in a high-volume environment.
• Strong customer focus with excellent communication and adaptability.

Experience:

• One to three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Experience in a Patient Service Center environment preferred.
• Customer service experience in a retail or service environment strongly preferred.
• Keyboard and data entry experience required.

Skills:

• Specimen collection and processing.
• Patient interaction and customer service.
• Time management and multitasking.
• Attention to detail and accuracy.
• Strong written and verbal communication skills.

Qualification And Education:

• High school diploma or equivalent required.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred.