Iberdrola SA
Senior Manager, Customer Journey & Digital Experience
Iberdrola SA, Boston, Massachusetts, us, 02298
A leading global energy provider is seeking a Manager – Customer Journey to design and optimize customer journeys across digital and traditional channels. This strategic leadership role involves leading a team focused on customer experience and collaborating with cross-functional teams to ensure seamless interactions. The ideal candidate will have over 8 years of experience in digital product management, strong Agile knowledge, and exceptional communication skills. Join a dynamic team focused on enhancing customer satisfaction and operational efficiency.
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