Avangrid
A strategic energy company is seeking a Manager – Customer Journey in Boston, MA. This pivotal role involves designing and optimizing customer journeys, enhancing satisfaction and loyalty across various channels. The ideal candidate will lead a team to implement a comprehensive strategy, utilize data insights, and ensure alignment with business goals. Required qualifications include a relevant bachelor's degree and extensive experience in digital product management. This position offers a competitive salary range and supports professional growth within the organization.
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