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Avangrid

Manager, Customer Journey & Experience Strategy

Avangrid, Boston, Massachusetts, us, 02298

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A strategic energy company is seeking a Manager – Customer Journey in Boston, MA. This pivotal role involves designing and optimizing customer journeys, enhancing satisfaction and loyalty across various channels. The ideal candidate will lead a team to implement a comprehensive strategy, utilize data insights, and ensure alignment with business goals. Required qualifications include a relevant bachelor's degree and extensive experience in digital product management. This position offers a competitive salary range and supports professional growth within the organization. #J-18808-Ljbffr