Robert Half
Description We are looking for a highly organized and detail-oriented Administrative Assistant to join our team in Elm Grove, Wisconsin. In this Contract-to-permanent position, you'll play a pivotal role in supporting agency operations and ensuring seamless client interactions. If you thrive in a fast-paced environment and enjoy working collaboratively, this role offers an excellent opportunity to grow within a dynamic organization. Responsibilities:
- Collaborate closely with account executives to provide comprehensive support for agency clients.
- Coordinate with insurance carrier underwriters to process new business and renewal accounts efficiently.
- Address client inquiries and provide exceptional customer service.
- Maintain and update client records in the agency management system, including underwriting, billing, and claims data.
- Handle claims submissions to insurance carriers promptly and accurately.
- Prepare detailed insurance proposals and summaries for client presentations.
- Gain cross-functional knowledge by training on additional product lines within the agency.
- Offer general administrative support to various departments as required.
- Manage multiple tasks effectively while adhering to deadlines.
- Contribute to a team-oriented work environment with strong communication and collaboration skills. Requirements - Minimum of 2 years of experience in administrative or insurance-related roles.
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
- Demonstrated ability to review detailed information with accuracy and efficiency.
- Familiarity with insurance agency operations and claim administration processes.
- Strong organizational and multitasking abilities.
- Excellent communication skills, both verbal and written.
- Ability to work collaboratively in a team setting.
- Negotiation skills are a plus. TalentMatch®