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IT Management Corp. dba 101 VOICE

Wireless Systems Specialist

IT Management Corp. dba 101 VOICE, Santa Clara, California, us, 95053

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Job Description

We are seeking a

Wireless Systems Specialist

with deep, hands‑on experience across

LMR/DMR radio systems, cellular wireless, Android-based devices, and enterprise Wi‑Fi . This role is critical to the

design, deployment, validation, and support

of modern wireless communication environments supporting

business and commercial‑critical push‑to‑talk (PTT) operations .

The ideal candidate is a

field‑proven engineer or technician

who understands how

DMR, LTE/5G, and 802.11 Wi‑Fi

coexist in real‑world environments and can translate that knowledge into reliable, scalable deployments for public‑sector and enterprise customers.

This individual will work both

from our Silicon Valley office and at customer sites , supporting project delivery and performing technical assessments for deployment of our

unified operations platform , which integrates

cellular connectivity, DMR/LMR, and Wi‑Fi

for push‑to‑talk handheld devices and body cameras.

Key Responsibilities Wireless System Design & Deployment

Deploy, configure, and support

Motorola DMR / LMR systems , including conventional and trunked environments, talkgroup planning and programming, repeater and infrastructure installation, codeplug configuration and optimization, support

Push‑to‑Talk over Cellular (PoC / PTT‑oC)

deployments across carrier networks, and assist with

hybrid deployments

integrating LMR, cellular, and Wi‑Fi.

Qualifications Required Qualifications

5+ years

hands‑on experience with

LMR / DMR radio systems

Direct experience with

Motorola DMR platforms

(programming, deployment, support)

Strong understanding of

wireless fundamentals , including RF behavior and coverage concepts, LTE/5G cellular operation, 802.11 Wi‑Fi standards and performance considerations

Experience working with

Android operating systems

on rugged or enterprise devices

Ability to perform

wireless site surveys

and interpret results

Comfortable working both

in the field and in an office environment

Strong troubleshooting skills across layered wireless environments

Ability to clearly document technical findings and communicate with customers

Preferred Qualifications (Highly Valued)

Experience with

Push‑to‑Talk over Cellular (PoC / PTT‑oC)

platforms

Background supporting

public sector, education, utilities, or mission‑critical environments

Familiarity with

hybrid LMR ↔ cellular architectures

Exposure to networking concepts such as QoS, latency, jitter, and VPNs

Prior experience working in a

systems integrator or managed services environment

Additional Information Cellular & Device Expertise

Configure and support

Android‑based push‑to‑talk handsets

Understand and troubleshoot:

LTE / 5G cellular fundamentals

Carrier frequency bands and coverage behavior

SIM provisioning, APN concepts, and device activation

Work with major carriers to validate coverage, performance, and reliability

Assist with device testing, firmware validation, and field troubleshooting

Enterprise Wi‑Fi & Site Surveys

Perform

wireless site surveys

for 802.11 Wi‑Fi environments, including predictive, passive, and active surveys, signal coverage, interference, and capacity analysis

Assess Wi‑Fi readiness for push‑to‑talk and real‑time voice applications

Collaborate with network engineering teams to align Wi‑Fi design with operational needs

Field Engineering & Customer Engagement

Participate in on‑site deployments, cutovers, and acceptance testing

Conduct technical assessments to determine deployment readiness

Interface directly with customer technical staff, operations teams, and stakeholders

Document deployments, configurations, and as‑built information

Provide post‑deployment support and optimization recommendations

Platform Assessment & Integration

Support evaluation and deployment of IT Management Corporation’s

unified operations platform

for push‑to‑talk communications

Validate interoperability across

DMR, cellular, and Wi‑Fi

Assist internal teams with lab testing, proof‑of‑concept deployments, and customer demonstrations

Core Competencies

Exceptional organizational and multitasking skills.

Excellent written and verbal communication skills, with a customer‑focused mindset.

Ability to adapt quickly to changing priorities and thrive in a fast‑paced environment.

Personal Attributes We Value

Hands‑on, detail‑oriented, and technically curious

Comfortable working independently in the field

Professional presence when engaging with customers

Strong sense of ownership and accountability

Able to balance operational urgency with technical rigor

All your information will be kept confidential according to EEO guidelines.

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