Mortgage Bankers Association
Associate Vendor Management Analyst
Mortgage Bankers Association, Washington, District of Columbia, us, 20022
As the leading advocate for the real estate finance industry, MBA is committed to providing our members with unmatched value and unparalleled benefits. In doing so, we recognize that our most valuable resource is our employees. MBA prides itself on sourcing top talent from all fields and is committed to investing in a culture where communication is essential, diverse voices are encouraged, and embrace inclusion for all.
Competitive salary and benefit packages including Medical, Dental, and Vision.
Hybrid work schedule that supports work-life balance
Professional development opportunities
If you are looking for a career-defining opportunity, share similar values, and are ready to make a difference in the real estate finance industry, look no further. Apply today!
SUMMARY The Associate Vendor Management Analyst supports MBA's business applications and technology operations by coordinating with third-party vendors, monitoring vendor performance, and maintaining accurate documentation of vendor relationships and compliance requirements.
Reporting to the Associate Product Development Manager, the incumbent ensures that vendor deliverables, service levels, and compliance requirements are met, while assisting with ticket management, release schedules, and system integrations. This role provides a critical bridge between MBA staff, IT leadership, and external service providers to promote efficient and reliable system operations.
PRIMARY RESPONSIBILITIES
Manage MBA's ticketing system by triaging, assigning, and tracking tickets for timely resolution
Monitor vendor performance and compliance with service level agreements (SLAs); escalated issues as needed
Support the Associate Product Development Manager in coordinating vendor activities, including system upgrades and integrations
Maintain vendor documentation, including contracts, contacts, compliance documents (certifications, certificates of insurance, etc.), and performance records
Assist in preparing and updating release schedules and related documentation
Collaborate with vendors and MBA staff during testing and validation of system changes or enhancements
Provide reporting and analysis on vendor performance, costs, and issue resolution
Support vendor onboarding and due-diligence processes (including information gathering during security assessments)
Ensure vendor practices align with MBA's security and compliance standards.
Perform other duties as assigned
SPECIFICATIONS
1-3 years of experience in vendor management, business analysis, procurement, or operations
Familiarity with enterprise systems or Association Management Systems (AMS) preferred
Strong organizational and documentation skills
Ability to analyze data and prepare performance reports (Power Bi or Excel is a plus)
Excellent written and verbal communication skills, with the ability to interact with vendors and internal stakeholders
Detail-oriented, customer service-oriented, and able to manage multiple priorities
Bachelor's degree or equivalent experience
The current recruitment range for this role is $65,000 - $75,000.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or based on disability.
MBA is an E-Verify employer. Please note that MBA will not sponsor employment.
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Competitive salary and benefit packages including Medical, Dental, and Vision.
Hybrid work schedule that supports work-life balance
Professional development opportunities
If you are looking for a career-defining opportunity, share similar values, and are ready to make a difference in the real estate finance industry, look no further. Apply today!
SUMMARY The Associate Vendor Management Analyst supports MBA's business applications and technology operations by coordinating with third-party vendors, monitoring vendor performance, and maintaining accurate documentation of vendor relationships and compliance requirements.
Reporting to the Associate Product Development Manager, the incumbent ensures that vendor deliverables, service levels, and compliance requirements are met, while assisting with ticket management, release schedules, and system integrations. This role provides a critical bridge between MBA staff, IT leadership, and external service providers to promote efficient and reliable system operations.
PRIMARY RESPONSIBILITIES
Manage MBA's ticketing system by triaging, assigning, and tracking tickets for timely resolution
Monitor vendor performance and compliance with service level agreements (SLAs); escalated issues as needed
Support the Associate Product Development Manager in coordinating vendor activities, including system upgrades and integrations
Maintain vendor documentation, including contracts, contacts, compliance documents (certifications, certificates of insurance, etc.), and performance records
Assist in preparing and updating release schedules and related documentation
Collaborate with vendors and MBA staff during testing and validation of system changes or enhancements
Provide reporting and analysis on vendor performance, costs, and issue resolution
Support vendor onboarding and due-diligence processes (including information gathering during security assessments)
Ensure vendor practices align with MBA's security and compliance standards.
Perform other duties as assigned
SPECIFICATIONS
1-3 years of experience in vendor management, business analysis, procurement, or operations
Familiarity with enterprise systems or Association Management Systems (AMS) preferred
Strong organizational and documentation skills
Ability to analyze data and prepare performance reports (Power Bi or Excel is a plus)
Excellent written and verbal communication skills, with the ability to interact with vendors and internal stakeholders
Detail-oriented, customer service-oriented, and able to manage multiple priorities
Bachelor's degree or equivalent experience
The current recruitment range for this role is $65,000 - $75,000.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or based on disability.
MBA is an E-Verify employer. Please note that MBA will not sponsor employment.
#J-18808-Ljbffr