Synchronous Solutions, Inc.
Orgnaizational Change Manager
Synchronous Solutions, Inc., Chicago, Illinois, United States, 60290
Synch-Solutions is currently expanding its Organizational Change Management (OCM) practice and we’re looking for experienced Organizational Change Management Consultants to join our team! As an OCM Consultant, you will be a strategic lead on large, complex, and critical engagements, developing change strategy and providing guidance and direction to other team members on execution. You will work with client change leaders, sponsors and senior. management to articulate and implement the change management strategy, work closely with functional areas to gather needs, develop and implement communication and training materials, deliver and track impacts, meet timelines, drive culture, assist the achievement of project goals and support business objectives. Remote with light travel.
Responsibilities
Lead large change management programs of 3 – 10 team members on engagements. Manage engagement scope and client expectations. Plans and organizes the work of the team and determines, monitors, and reports on project status.
Meet with internal and external stakeholders to identify the people impact of process and technology changes
Develop and implement change management strategies, including assessments of client change readiness, stakeholder impact and potential change risk
Assess communication needs and develop communication strategies to address change
Develop communication deliverables
Assess training needs and build a training strategy to address the change;
Develop training curriculum, prepare and deliver training
Establish change metrics to assess change effectiveness
Develop and foster a collaborative working relationship with clients.
Work collaboratively with consultants, project managers, client corporate and Synch-Solutions staff to develop consulting and project methodology, techniques, tools, and solutions.
Provides guidance, assistance, and training opportunities to team members and customer staff; mentors and coaches support specialists and other consultants.
Participates in sales activities, client development, proposal development, and in closing sales.
Qualifications
5-10 years of experiencewith OCM methodologies that include the development stakeholder and change impact analyses, communication and training assessments and resistance management planning
Ability to prioritize and multitask
Excellent organizational skills
Experience in Electric and Gas Utility Industry preferred
Ability to coordinate and set priorities in a fast-paced environment
Excellent presentation, analytical and problem-solving skills
Ability to relate to both technical and non-technical staff
Ability to work as part of a team as well as independently
Ability to collaborate, share information and provide direct support
Comprehensive knowledge of the methodologies and principles of change management, including a thorough understanding of how people navigate change and are supported by the change management process
Prosci certification a must
B.A. / B.S. in a technical field, or equivalent work experience; advanced degree in a related field preferred.
Proven ability to exceed customer expectations and a strong customer focus
Strong written and verbal communications skills
Ability to coordinate and set priorities in a fast-paced environment
Excellent presentation, analytical and problem-solving skills
Ability to relate to both technical and non-technical staff
Ability to work as part of a team as well as independently
Ability to collaborate, share information and provide direct support
Ability to prioritize and multitask
Excellent organizational skills
Experience in Electric and Gas Utility Industry preferred
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Responsibilities
Lead large change management programs of 3 – 10 team members on engagements. Manage engagement scope and client expectations. Plans and organizes the work of the team and determines, monitors, and reports on project status.
Meet with internal and external stakeholders to identify the people impact of process and technology changes
Develop and implement change management strategies, including assessments of client change readiness, stakeholder impact and potential change risk
Assess communication needs and develop communication strategies to address change
Develop communication deliverables
Assess training needs and build a training strategy to address the change;
Develop training curriculum, prepare and deliver training
Establish change metrics to assess change effectiveness
Develop and foster a collaborative working relationship with clients.
Work collaboratively with consultants, project managers, client corporate and Synch-Solutions staff to develop consulting and project methodology, techniques, tools, and solutions.
Provides guidance, assistance, and training opportunities to team members and customer staff; mentors and coaches support specialists and other consultants.
Participates in sales activities, client development, proposal development, and in closing sales.
Qualifications
5-10 years of experiencewith OCM methodologies that include the development stakeholder and change impact analyses, communication and training assessments and resistance management planning
Ability to prioritize and multitask
Excellent organizational skills
Experience in Electric and Gas Utility Industry preferred
Ability to coordinate and set priorities in a fast-paced environment
Excellent presentation, analytical and problem-solving skills
Ability to relate to both technical and non-technical staff
Ability to work as part of a team as well as independently
Ability to collaborate, share information and provide direct support
Comprehensive knowledge of the methodologies and principles of change management, including a thorough understanding of how people navigate change and are supported by the change management process
Prosci certification a must
B.A. / B.S. in a technical field, or equivalent work experience; advanced degree in a related field preferred.
Proven ability to exceed customer expectations and a strong customer focus
Strong written and verbal communications skills
Ability to coordinate and set priorities in a fast-paced environment
Excellent presentation, analytical and problem-solving skills
Ability to relate to both technical and non-technical staff
Ability to work as part of a team as well as independently
Ability to collaborate, share information and provide direct support
Ability to prioritize and multitask
Excellent organizational skills
Experience in Electric and Gas Utility Industry preferred
#J-18808-Ljbffr