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PEAKE

Voip Engineer

PEAKE, Falls Church, Virginia, United States, 22042

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Voip Engineer

role at

PEAKE .

Base pay range $110.00/yr - $180.00/yr

Who We Are PEAKE is a dynamic small business committed to excellence, innovation, and integrity. We value fresh perspectives, continuous learning, and a team-driven approach. If you're ready to apply your technical skills and customer service mindset in a fast-paced networking environment, we’d love to hear from you!

Position Summary We are seeking a highly skilled

VoIP Engineer

to design, implement, secure, and support enterprise-graded voice and collaboration systems across geographically dispersed environments. The ideal candidate will bring extensive experience managing large-scale Cisco Unified Communications infrastructures, ensuring secure, reliable, and high-performing voice and video services in support of mission-critical operations for federal and defense customers.

Key Responsibilities

Provide engineering and administrative support for Cisco Unified Communications Manager (CUCM), Unity Connection, Expressways, Jabber, and related platforms across NIPR/SIPR and VoSIP networks.

Monitor, maintain, and optimize UC systems for availability, performance, and reliability using tools such as RTMT and SolarWinds.

Perform upgrades, migrations, and patching of UC infrastructure, including Cisco UCS servers, VG450 gateways, and VMware virtualized environments.

Apply DISA STIGs, remediate ACAS scan findings, and maintain compliance with DoD cybersecurity standards.

Support provisioning, deployment, and configuration of telephony devices, including developing BAT files, custom templates, and automated workflows.

Develop and maintain comprehensive documentation including system design guides, installation manuals, service policies, and operational procedures.

Collaborate with network, cybersecurity, and infrastructure teams to troubleshoot and resolve complex UC issues and elevate support needs as appropriate.

Conduct site surveys, develop as-built documentation, and recommend design changes to improve performance, scalability, and security.

Support users and stakeholders through Tier II/III troubleshooting, training, and end-user documentation.

Participate in planning and deployment of new UC services and technologies and contribute to strategic roadmap development.

Required Qualifications

7+ years of experience administering and engineering

Cisco Unified Communications

platforms in enterprise or DoD environments.

Hands-on experience with CUCM, Unity Connection, Expressways, SIP, QoS, and VG series gateways.

Experience upgrading and migrating Cisco UC systems, including UCS servers and virtualized environments (VMware ESXi).

Strong understanding of DISA STIG compliance, IA controls, and security best practices in DoD networks.

Proven ability to troubleshoot complex UC and collaboration issues in geographically distributed networks.

Familiarity with network monitoring tools such as RTMT and SolarWinds.

Strong technical documentation skills.

Preferred Qualifications

Bachelor’s degree in IT, Engineering, or a related field.

Advanced Cisco certifications (CCNP).

Experience with Tandberg video conferencing systems and enterprise video deployments.

Clearance

Active DoD Security Clearance required upon start.

Work Location

Hybrid: onsite required in Falls Church, VA three (3) days per week, with the option to work remotely two (2) days per week.

Compensation

Salary based on senior-level experience and relevant qualifications:

$110,000 - $180,000

Benefits

Medical, Dental & Vision

plans through CareFirst

401(k) Retirement Plan

with discretionary match, profit sharing, and 3% safe harbor contribution

Paid Time Off:

15 days annually; Unlimited PTO after 5 years

Education Reimbursement

We believe in growing our people. PEAKE supports ongoing professional development through certification programs, industry training, and continuing education

Employee Assistance Program (EAP)

offering mental health, financial, and family care support

Company-Paid

Life, Short- & Long-Term Disability Insurance

Health Savings Account (HSA)

and

Pre-Tax Commuter Benefits

(DC Metro area)

Equal Opportunity Employer PEAKE hires based solely on business needs and the qualifications of each individual. We do not tolerate discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to compliance with all applicable federal, state, and local employment laws.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Engineering and Information Technology

Industries

Telecommunications

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