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National African-American Insurance Association (NAAIA)

Senior Client Manager, Employee Health & Benefits

National African-American Insurance Association (NAAIA), Rockville, Maryland, us, 20849

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Senior Client Manager, Employee Health & Benefits Our not‑so‑secret sauce.

Award‑winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a

Senior Client Manager, Employee Health & Benefits

at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A Day in the Life As our

Senior Client Manager

on the

Employee Health & Benefits

team, you’ll provide advanced client service including claim resolution, billing and eligibility issues. You will solve complicated issues while keeping consultants informed of results. You will drive carrier negotiations and oversee technology implementation, testing, and achieve a clean "go‑live" to clients. In addition, you will conduct carrier implementations with a high level of attention to detail on complex benefit design. You demonstrate the ability and confidence in driving client strategy and directly interact with client decision makers. Advanced knowledge of self‑funded plans will be needed to navigate this role, as well as experience in captive markets.

Our Future Colleague We’d love to meet you if your professional track record includes these skills:

Bachelor’s Degree or equivalent work experience

Working knowledge of insurance products/lines and various funding mechanisms with advanced knowledge of self‑funding and captive markets

Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint

Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

5‑7 years of experience in HR or benefits

Life & Health license or ability to obtain within 90 days

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we would be very interested in meeting you.

Valuable Benefits We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well‑being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid work, minimum 3 days in the local office

Charitable contribution match programs

Stock purchase opportunities

Connect To learn more about a career at MMA, visit our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams.

EEO Statement Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAEHB #MMAMID #LI‑Hybrid

Compensation The applicable base salary range for this role is $80,600 to $128,700.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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