New River Community College
Infrastructure and Cloud Engineer
New River Community College, San Francisco, California, United States, 94199
Office of Information Technology
Annual Salary Range: $95,784 - $127,713
FLSA Exempt / Union Represented
This position allows for up to four days of remote work per week.
About the Office The Office of Information Technology (IT) is responsible for enabling State Bar's internal and external stakeholders by the management, implementation, and maintenance of technology that supports the State Bar's mission and goals. The office's primary goals are to build and maintain functional capabilities, support innovation, and ensure that all systems are running smoothly, efficiently, and securely to meet the needs of the organization and its stakeholders.
Job Overview The Office of Information Technology is seeking an Infrastructure and Cloud Engineer to administer, support, and optimize the State Bar's hybrid cloud and on-premises infrastructure. This role supports core enterprise platforms including Microsoft Azure, Microsoft 365, Windows Server, Active Directory and Entra ID, virtualization technologies, SQL Server, enterprise storage, and network and telecommunications systems.
The engineer plays a key role in infrastructure modernization and cloud transformation, improving operational efficiency and service reliability across a multi‑site enterprise environment. The position works across cloud, server, identity, networking, storage, and endpoint management domains and collaborates closely with cybersecurity, application teams, and vendor partners to support secure and resilient enterprise operations.
Ideal Candidate The ideal candidate has a solid foundation in cloud and infrastructure technologies and has expertise across areas such as Azure, Microsoft 365, Windows Server, identity services, networking, storage, and endpoint management in a hybrid environment. They are curious, willing to learn, and able to apply their skills across a variety of technical tasks.
They work independently, bring a growth mindset, and collaborate well with others. They communicate clearly, stay organized, and approach problem‑solving in a steady and thoughtful way. They are dependable, take ownership of their work, and are motivated to contribute to meaningful projects as part of a collaborative, service‑oriented team at the State Bar.
Distinguishing Characteristics
IT Analyst I – Entry‑level class; performs less than full range of duties; less complex matters; under more direct supervision.
IT Analyst II – Journey‑level class; performs full range of duties; more complex matters; under less direct supervision.
Examples of Essential Duties
Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances hardware and software systems.
Provides professional customer support for system‑related software/hardware issues, interacts with clients to analyze requirements and recommend technology solutions.
Develops cost‑benefit analyses, evaluates risk options, ensures project compliance with procedures, budgets, and resource utilization.
Coordinates project scopes, budgets, resources; interfaces with clients; designs and implements testing and QA processes.
Coordinates IT activities of departments/vendors; resolves obstacles; manages delivery and installation.
Prepares technical documentation, procedural plans, reports; participates in committees, task forces; attends trainings.
Builds positive relationships with employees, vendors, and the public; exercises technical supervision; provides after‑hours support.
Job Specific Examples of Essential Duties
Manage and optimize cloud infrastructure across IaaS, PaaS, and hybrid environments.
Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) and related identity, security, compliance configurations.
Monitor and optimize performance across server, network, storage, cloud, and database systems.
Administer Windows Servers and Azure VMware Solution, including configuration, maintenance, upgrades, patching, restoration.
Design, configure, install, and maintain enterprise network infrastructure.
Troubleshoot and resolve network and system connectivity issues.
Develop and maintain network access, security, and change‑control procedures.
Analyze business needs and prepare technical design specifications for network solutions.
Design, implement, and maintain telecommunications systems.
Administer and maintain SQL Server environments, including tuning, indexing, optimization, backup, recovery.
Implement and test backup, recovery, restoration procedures for storage systems.
Prepare documentation and operational procedures for storage management and recovery.
Lead and coordinate technical infrastructure projects.
Provide customer support and deliver user and technical training.
Coordinate procurement activities and vendor partnerships.
Support identity lifecycle operations in Active Directory and Entra ID.
Administer Microsoft Intune for device provisioning, compliance, application deployment.
Administer ManageEngine AD Manager Plus and M365 Manager Plus for reporting and provisioning workflows.
Provide infrastructure data and system insights to assist cybersecurity teams.
Desired Knowledge
Azure infrastructure operations, optimization practices, Azure VMware Solution.
Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive).
PowerShell or VBScript for automation and system management.
Monitoring, logs, alerts, system health across infrastructure.
Windows Server and Active Directory administration (Group Policy, DNS, identity security).
Network routing, switching, wireless technologies, networking security.
Firewalls, routers, switches, Cisco technologies.
Telephone and audio‑visual technologies.
SQL Server administration, hybrid database environments, high availability.
Storage technologies (SAN, fiber channel).
Backup, recovery, disaster recovery (snapshots, mirroring, failover).
Entra ID directory services, identity lifecycle operations.
Microsoft Intune device and endpoint management concepts.
ManageEngine AD Manager Plus and M365 Manager Plus administration.
Desired Ability
Gather, analyze and evaluate data for logical reasoning and recommendations.
Research, design, implement, and maintain hardware and software solutions.
Communicate technical information to varied audiences.
Interpret and explain policies and procedures.
Plan, organize, prioritize work to meet deadlines.
Utilize specialized terminology; interpret technical information.
Adapt quickly to changes.
Communicate effectively in writing and orally.
Maintain effective working relationships within and outside the department.
Prepare documentation for procedures, processes, tables.
Identify and resolve performance and security issues.
Lead and coordinate technical projects; manage tasks; support long‑term planning.
Use monitoring and analytics tools for system performance.
Install, configure, secure, optimize server platforms.
Administer and troubleshoot Microsoft 365 services and security compliance.
Plan, design, install, document network infrastructure.
Monitor network performance and security.
Administer SQL Server environments including high‑availability.
Maintain and support backup/recovery and storage solutions.
Collaborate with cybersecurity teams during audits and incident response.
Minimum Qualifications
Education: Bachelor’s degree in a related field or equivalent academic achievement.
Experience: Two (2) years of full‑time, progressively responsible experience in analyzing and troubleshooting computer applications and operations.
Licenses/Certificates: Possession of approved IT certificates and/or completion of other approved technology training may substitute for some or all of the required education. Certification hours equal one (1) year of education.
About the State Bar The State Bar of California’s mission is to protect the public and includes the primary functions of licensing, regulation, discipline of attorneys; the advancement of ethical and competent practice of law; and support of efforts for greater access to and inclusion in the legal system.
Our Values Clarity | Investing in Our People | Excellence | Respect | Growth Mindset
Learn more about our values.
DEI Statement We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Learn more about our commitment to DEI.
#J-18808-Ljbffr
FLSA Exempt / Union Represented
This position allows for up to four days of remote work per week.
About the Office The Office of Information Technology (IT) is responsible for enabling State Bar's internal and external stakeholders by the management, implementation, and maintenance of technology that supports the State Bar's mission and goals. The office's primary goals are to build and maintain functional capabilities, support innovation, and ensure that all systems are running smoothly, efficiently, and securely to meet the needs of the organization and its stakeholders.
Job Overview The Office of Information Technology is seeking an Infrastructure and Cloud Engineer to administer, support, and optimize the State Bar's hybrid cloud and on-premises infrastructure. This role supports core enterprise platforms including Microsoft Azure, Microsoft 365, Windows Server, Active Directory and Entra ID, virtualization technologies, SQL Server, enterprise storage, and network and telecommunications systems.
The engineer plays a key role in infrastructure modernization and cloud transformation, improving operational efficiency and service reliability across a multi‑site enterprise environment. The position works across cloud, server, identity, networking, storage, and endpoint management domains and collaborates closely with cybersecurity, application teams, and vendor partners to support secure and resilient enterprise operations.
Ideal Candidate The ideal candidate has a solid foundation in cloud and infrastructure technologies and has expertise across areas such as Azure, Microsoft 365, Windows Server, identity services, networking, storage, and endpoint management in a hybrid environment. They are curious, willing to learn, and able to apply their skills across a variety of technical tasks.
They work independently, bring a growth mindset, and collaborate well with others. They communicate clearly, stay organized, and approach problem‑solving in a steady and thoughtful way. They are dependable, take ownership of their work, and are motivated to contribute to meaningful projects as part of a collaborative, service‑oriented team at the State Bar.
Distinguishing Characteristics
IT Analyst I – Entry‑level class; performs less than full range of duties; less complex matters; under more direct supervision.
IT Analyst II – Journey‑level class; performs full range of duties; more complex matters; under less direct supervision.
Examples of Essential Duties
Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances hardware and software systems.
Provides professional customer support for system‑related software/hardware issues, interacts with clients to analyze requirements and recommend technology solutions.
Develops cost‑benefit analyses, evaluates risk options, ensures project compliance with procedures, budgets, and resource utilization.
Coordinates project scopes, budgets, resources; interfaces with clients; designs and implements testing and QA processes.
Coordinates IT activities of departments/vendors; resolves obstacles; manages delivery and installation.
Prepares technical documentation, procedural plans, reports; participates in committees, task forces; attends trainings.
Builds positive relationships with employees, vendors, and the public; exercises technical supervision; provides after‑hours support.
Job Specific Examples of Essential Duties
Manage and optimize cloud infrastructure across IaaS, PaaS, and hybrid environments.
Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) and related identity, security, compliance configurations.
Monitor and optimize performance across server, network, storage, cloud, and database systems.
Administer Windows Servers and Azure VMware Solution, including configuration, maintenance, upgrades, patching, restoration.
Design, configure, install, and maintain enterprise network infrastructure.
Troubleshoot and resolve network and system connectivity issues.
Develop and maintain network access, security, and change‑control procedures.
Analyze business needs and prepare technical design specifications for network solutions.
Design, implement, and maintain telecommunications systems.
Administer and maintain SQL Server environments, including tuning, indexing, optimization, backup, recovery.
Implement and test backup, recovery, restoration procedures for storage systems.
Prepare documentation and operational procedures for storage management and recovery.
Lead and coordinate technical infrastructure projects.
Provide customer support and deliver user and technical training.
Coordinate procurement activities and vendor partnerships.
Support identity lifecycle operations in Active Directory and Entra ID.
Administer Microsoft Intune for device provisioning, compliance, application deployment.
Administer ManageEngine AD Manager Plus and M365 Manager Plus for reporting and provisioning workflows.
Provide infrastructure data and system insights to assist cybersecurity teams.
Desired Knowledge
Azure infrastructure operations, optimization practices, Azure VMware Solution.
Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive).
PowerShell or VBScript for automation and system management.
Monitoring, logs, alerts, system health across infrastructure.
Windows Server and Active Directory administration (Group Policy, DNS, identity security).
Network routing, switching, wireless technologies, networking security.
Firewalls, routers, switches, Cisco technologies.
Telephone and audio‑visual technologies.
SQL Server administration, hybrid database environments, high availability.
Storage technologies (SAN, fiber channel).
Backup, recovery, disaster recovery (snapshots, mirroring, failover).
Entra ID directory services, identity lifecycle operations.
Microsoft Intune device and endpoint management concepts.
ManageEngine AD Manager Plus and M365 Manager Plus administration.
Desired Ability
Gather, analyze and evaluate data for logical reasoning and recommendations.
Research, design, implement, and maintain hardware and software solutions.
Communicate technical information to varied audiences.
Interpret and explain policies and procedures.
Plan, organize, prioritize work to meet deadlines.
Utilize specialized terminology; interpret technical information.
Adapt quickly to changes.
Communicate effectively in writing and orally.
Maintain effective working relationships within and outside the department.
Prepare documentation for procedures, processes, tables.
Identify and resolve performance and security issues.
Lead and coordinate technical projects; manage tasks; support long‑term planning.
Use monitoring and analytics tools for system performance.
Install, configure, secure, optimize server platforms.
Administer and troubleshoot Microsoft 365 services and security compliance.
Plan, design, install, document network infrastructure.
Monitor network performance and security.
Administer SQL Server environments including high‑availability.
Maintain and support backup/recovery and storage solutions.
Collaborate with cybersecurity teams during audits and incident response.
Minimum Qualifications
Education: Bachelor’s degree in a related field or equivalent academic achievement.
Experience: Two (2) years of full‑time, progressively responsible experience in analyzing and troubleshooting computer applications and operations.
Licenses/Certificates: Possession of approved IT certificates and/or completion of other approved technology training may substitute for some or all of the required education. Certification hours equal one (1) year of education.
About the State Bar The State Bar of California’s mission is to protect the public and includes the primary functions of licensing, regulation, discipline of attorneys; the advancement of ethical and competent practice of law; and support of efforts for greater access to and inclusion in the legal system.
Our Values Clarity | Investing in Our People | Excellence | Respect | Growth Mindset
Learn more about our values.
DEI Statement We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Learn more about our commitment to DEI.
#J-18808-Ljbffr