iLink Digital
Seattle, United States | Posted on 12/11/2025
iLink is a GlobalSoftware Solution Provider and Systems Integrator, deliversnext-generation technology solutions to help clients solvecomplex business challenges, improve organizationaleffectiveness, increase business productivity, realizesustainable enterprise value and transform your businessinside-out. iLink integrates software systems and developscustom applications, components, and frameworks on the latestplatforms for IT departments, commercial accounts, applicationservices providers (ASP) and independent software vendors(ISV). iLink solutions are used in a broad range of industriesand functions, including healthcare, telecom, government, oiland gas, education, and life sciences. iLink’s expertiseincludes Cloud Computing & Application Modernization, DataManagement & Analytics, Enterprise Mobility, Portal,collaboration & Social Employee Engagement, EmbeddedSystems and User Experience designetc.
What makes iLinkSystems' offerings unique is the fact that we usepre-created frameworks, designed to accelerate softwaredevelopment and implementation of business processes for ourclients. iLink has over 60 frameworks (solution accelerators),both industry-specific and horizontal, that can be easilycustomized and enhanced to meet your current businesschallenges.
Requirements
Role Overview We are seeking anexperienced Customer Delivery/Engagement Manager to lead strategic deliveryinitiatives and ensure exceptional customer engagement. The ideal candidatewill have a strong background in managing enterprise projects, deepunderstanding of
Cloud, Applications, and AI solutions
, and provenability to drive customer success. KeyResponsibilities Customer Engagement & Relationship Management Act as the primary point of contact forenterprise customers, ensuring alignment with business objectives. Build and maintain strong relationships withstakeholders to drive adoption and satisfaction. Delivery Management Oversee end-to-end delivery of projects across
MicrosoftCloud (Azure), Modern Apps, and AI solutions
. Ensure projects meet scope, timeline, andquality standards while managing risks and dependencies. Solution Expertise Collaborate with technical teams to design andimplement solutions leveraging
project tech stack
. Provide thought leadership. Governance & Reporting Establish delivery governance frameworks, trackKPIs, and report progress to senior leadership. Drive continuous improvement and operationalexcellence in delivery processes. Required Skills& Qualifications 12+ years of industry experience
, with at least 5 years in customer delivery orengagement roles. Strong understanding of
AI/ML solutions
. Proven experience in managing large-scaleenterprise projects and customer relationships. Excellent communication, stakeholder management,and problem-solving skills. Nice-to-Have Experience in
Low-Code/No-Code platforms
andIntelligent Automation. Familiarity with
Microsoft AI Foundry
andemerging AI technologies.
#J-18808-Ljbffr
What makes iLinkSystems' offerings unique is the fact that we usepre-created frameworks, designed to accelerate softwaredevelopment and implementation of business processes for ourclients. iLink has over 60 frameworks (solution accelerators),both industry-specific and horizontal, that can be easilycustomized and enhanced to meet your current businesschallenges.
Requirements
Role Overview We are seeking anexperienced Customer Delivery/Engagement Manager to lead strategic deliveryinitiatives and ensure exceptional customer engagement. The ideal candidatewill have a strong background in managing enterprise projects, deepunderstanding of
Cloud, Applications, and AI solutions
, and provenability to drive customer success. KeyResponsibilities Customer Engagement & Relationship Management Act as the primary point of contact forenterprise customers, ensuring alignment with business objectives. Build and maintain strong relationships withstakeholders to drive adoption and satisfaction. Delivery Management Oversee end-to-end delivery of projects across
MicrosoftCloud (Azure), Modern Apps, and AI solutions
. Ensure projects meet scope, timeline, andquality standards while managing risks and dependencies. Solution Expertise Collaborate with technical teams to design andimplement solutions leveraging
project tech stack
. Provide thought leadership. Governance & Reporting Establish delivery governance frameworks, trackKPIs, and report progress to senior leadership. Drive continuous improvement and operationalexcellence in delivery processes. Required Skills& Qualifications 12+ years of industry experience
, with at least 5 years in customer delivery orengagement roles. Strong understanding of
AI/ML solutions
. Proven experience in managing large-scaleenterprise projects and customer relationships. Excellent communication, stakeholder management,and problem-solving skills. Nice-to-Have Experience in
Low-Code/No-Code platforms
andIntelligent Automation. Familiarity with
Microsoft AI Foundry
andemerging AI technologies.
#J-18808-Ljbffr