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The Emerald Recruiting Group

Director of Operations Transformation Strategy

The Emerald Recruiting Group, New York, New York, us, 10261

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About the Opportunity

A

leading global financial institution

is seeking a

Director of Operations Transformation Strategy

to lead enterprise-wide change across U.S. Wealth Management Operations. This is a senior, high-impact leadership role driving modernization, efficiency, and scalability across front-to-back functions. The position is ideal for a strategic operator who can blend

technology vision, business acumen, and operational rigor —someone who’s equally comfortable building the roadmap and delivering results. You’ll lead large-scale change initiatives, oversee technology strategy and funding, and drive execution excellence across all operational programs. What You’ll Do

Strategic Leadership & Transformation

Define and execute the

Operations Transformation strategy

for U.S. Wealth Management, ensuring alignment with enterprise growth objectives.

Build and maintain a

3–5-year roadmap

integrating technology, automation, and operational process redesign.

Lead strategic transformation programs, including digital enablement, process simplification, and platform modernization.

Establish governance, frameworks, and performance metrics to ensure delivery within scope, budget, and timeline.

Partner with operations, product, technology, compliance, and front-office leadership to ensure transformation initiatives deliver measurable impact.

Program Execution & Oversight

Oversee a portfolio of large-scale transformation projects, managing

initiative prioritization, funding, and execution governance.

Implement

Change the Bank / Run the Bank (CTB/RTB)

strategies that align with operational excellence and business growth.

Develop and deliver

executive-level reporting and presentations

focused on progress, risk, and financial outcomes.

Drive adoption of

AI, RPA, and workflow automation

to improve capacity, reduce costs, and enhance service delivery.

Conduct post-implementation assessments to track ROI, user adoption, and ongoing performance improvements.

Technology & Financial Stewardship

Oversee

budget planning, financial forecasting, and investment prioritization

for Operations initiatives.

Manage funding approvals and financial performance reporting across multiple transformation programs.

Collaborate with cross-functional teams to drive

cost efficiency and technology integration

across platforms.

What You Bring

15+ years

of experience in

financial services operations , ideally within wealth management, banking, or securities.

Proven success leading

large-scale change programs

with measurable business outcomes.

Deep understanding of

broker-dealer operations, regulatory frameworks (FINRA, SEC, OCC, FED),

and wealth management products.

Demonstrated expertise in

strategic planning, project portfolio management,

and cross-functional leadership.

Experience driving transformation through

technology enablement, automation, and process re-engineering.

Strong executive presence, communication skills, and the ability to influence senior stakeholders.

Bachelor’s degree required; MBA or advanced certification in project or change management preferred.

Why It’s Worth a Conversation

Lead a

multi-year transformation agenda

at a globally recognized financial institution.

Shape the future of

Wealth Management Operations

through innovation and process excellence.

Opportunity to architect change at scale with direct visibility to firmwide leadership

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