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Volunteers of America National Services (VOANS)

VP Healthcare Operations Senior Choice at Home

Volunteers of America National Services (VOANS), Eden Prairie, Minnesota, United States, 55344

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VP Healthcare Operations Senior Choice at Home Volunteers of America National Services (VOANS) invites experienced healthcare executives to apply for the Vice President of Healthcare Operations role to oversee multi‑state healthcare operations, including Senior Choice at Home, PACE development, capital investments, culinary operations, supply contracts, and business intelligence.

About the Job Responsible for oversight of healthcare operations including culinary, supply contracts, capital investments, development of PACE, and business analysis in compliance with federal, state and VOANS requirements and standards for the assigned regional area.

Schedule Monday‑Friday 8:00 AM‑5:00 PM (Fully Remote)

Salary $164,000‑$180,000 (Based on years of experience)

Benefits

403(b) Retirement Plan

Employee Discount Program (car rental, wireless carriers, travel, uniforms, etc.)

Career scholarships

Quality training, continuing career education and leadership programs

Paid Time Off (Vacation, Holiday & Sick Days)

NetSpend – Get paid early: Tap into 50% of your earnings before payday

Essentials The Vice President of Healthcare Operations has responsibilities divided into six broad categories: organization, planning, management, financial resources, human resources and leadership.

Oversee the supervision of each facility/program to ensure adequate level of service, financial performance and resident dignity

Ensure region is in full compliance with government rules and organization policies

Participate in ongoing educational programs to maintain professional status and stay current on healthcare trends

Participate with the Senior Vice President of Healthcare in periodic regional reviews

Monitor hiring, training, supervisory and termination practices for compliance with policies and regulations

Oversee and/or develop special project assignments that benefit the organization structure and goals

Senior Choice at Home responsibilities:

Manage growth, financial, satisfaction, quality and compliance aspects of the program

Create and manage a sales plan for enrollments

Oversee care management of enrollments

Assure financial viability of the program

Assure compliance with insurance regulations

Culinary/Food Cost and Service Oversight:

Manage and monitor culinary and food‑related expenditures for cost‑effectiveness and quality

Analyze food cost reports and implement budgeting strategies

Collaborate with culinary teams to enhance menu offerings while staying within budget

Ensure compliance with food safety regulations and standards

Supply Contract and Service Oversight:

Manage and oversee all supply contracts for quality, cost‑efficiency, and compliance

Negotiate and evaluate supplier contracts for favorable terms

Monitor supplier performance and resolve issues

Conduct regular reviews of supply chain processes for improvements

Capital Investment Oversight in Facilities and Maintenance:

Oversee capital investments related to facilities and maintenance, ensuring efficient use of resources and adherence to timelines

Collaborate with onsite maintenance employees and construction services to plan upgrades and renovations

Monitor project budgets and timelines, providing regular updates to stakeholders

Ensure all projects comply with safety regulations and organizational policies

Development of PACE Services:

Assist in strategic development and implementation of PACE services

Work with management teams to develop and enhance PACE

Prepare for CMS and State Audits through operational team collaboration

Conduct market research to identify community needs for PACE expansion

Evaluate effectiveness of current services and recommend improvements

Business Analysis and Intelligence Tool Development:

Conduct comprehensive business analyses to support decision‑making for leadership and enhance business intelligence capabilities

Generate and analyze reports based on data analysis for strategic planning

Collaborate with SVP and Regional VPs to identify key performance indicators

Assist in developing advanced business intelligence tools for data reporting

Healthcare Facility Licensure Compliance:

Ensure facilities maintain current licenses and comply with regulatory standards

Regularly review licensure requirements for all facilities

Prepare documentation for renewals and submit to regulators

Program Acquisitions or Divestitures Oversight:

Oversee acquisition/divestiture of programs, ensuring strategic alignment

Conduct due diligence and financial analysis for potential transactions

Collaborate with legal and financial teams to negotiate terms and finalize agreements

Develop and manage transition plans for integration or phase‑out

Required Qualifications

Bachelor’s degree in Healthcare Administration or related field

Minimum of ten years of successful executive management experience

Licensed as a Healthcare Administrator in the state of operation

Multi‑state experience and ability to manage multiple facilities and services

Excellent communication skills

Understanding basic computer skills

Ability to prioritize and set goals

Ability to work flexible hours (required) and travel routinely 50%

Come make a difference! Volunteers of America is one of the nation's largest and most comprehensive human services organizations. Since 1896, our ministry of service has supported and empowered America's most vulnerable groups, including at‑risk youth, the frail elderly, men and women returning from prison, homeless individuals and families, people with disabilities, and those recovering from addictions. We are one of the nation’s largest nonprofit providers of quality, affordable housing for low and moderate-income households and persons with special needs.

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