NAPA Auto Parts
Assistant Store Manager – NAPA Auto Parts
We are looking for a passionate Assistant Store Manager to lead our retail team, serve our wholesale and retail customers, and help NAPA remain the dominant parts supplier in the market. This role is ideal for someone who thrives in a fast‑paced environment, cares about people and profit, and is ready to grow their career with ongoing development.
Job Description As an Assistant Store Manager you will create a superior customer service experience to maximize market penetration, drive store growth, and increase sales and profitability. You will provide daily leadership, build and sustain a culture of employee engagement, partner with teammates on company‑owned initiatives, and support the Store Manager in a fast‑paced retail store environment. You will manage operations, protect inventory, maintain cleanliness and readiness of sales floors, delivery vehicles, and stock rooms, and drive NAPA marketing and operational programs toward continuous improvement.
Responsibilities
Create a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.
Provide daily leadership and create a culture of employee engagement.
Partner with teammates to drive company‑owned store initiatives.
Care about people and profit.
Lead a successful team, support the store manager, and manage operations to maximize sales, profits, and customer service.
Build, coach, train, and engage crew to deliver superior customer care and business results.
Protect inventory, manage assets, and address operational and safety issues.
Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas.
Drive NAPA operational and marketing programs while steering toward continuous improvement.
Grow customer relationships, aid with sales/service questions, and ensure a positive experience both in the store and on the phone.
Qualifications
High school diploma or equivalent; technical or trade school courses or degree completion preferred.
Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn all things automotive.
Passion for delivering customer care and building long‑term relationships.
Ability to thrive in a fast‑paced and complex environment.
Knowledge of cataloging and/or inventory management systems.
Ability to lift 60 lbs in some situations.
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership is a plus.
Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management is a plus.
Customer‑centric mindset (external and internal).
ASE certificates, NAPA Know‑How, or related credentials are a plus.
Outstanding health benefits, 401K, and a stable Fortune 200 company that values employee well‑being.
Opportunities for multiple career paths, ongoing development, and support from leaders and team.
Petoskey, MI • $18,000.00–$64,200.00 • 1 month ago • Full‑time • Mid‑Senior level • Sales and Business Development (Retail)
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Job Description As an Assistant Store Manager you will create a superior customer service experience to maximize market penetration, drive store growth, and increase sales and profitability. You will provide daily leadership, build and sustain a culture of employee engagement, partner with teammates on company‑owned initiatives, and support the Store Manager in a fast‑paced retail store environment. You will manage operations, protect inventory, maintain cleanliness and readiness of sales floors, delivery vehicles, and stock rooms, and drive NAPA marketing and operational programs toward continuous improvement.
Responsibilities
Create a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.
Provide daily leadership and create a culture of employee engagement.
Partner with teammates to drive company‑owned store initiatives.
Care about people and profit.
Lead a successful team, support the store manager, and manage operations to maximize sales, profits, and customer service.
Build, coach, train, and engage crew to deliver superior customer care and business results.
Protect inventory, manage assets, and address operational and safety issues.
Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas.
Drive NAPA operational and marketing programs while steering toward continuous improvement.
Grow customer relationships, aid with sales/service questions, and ensure a positive experience both in the store and on the phone.
Qualifications
High school diploma or equivalent; technical or trade school courses or degree completion preferred.
Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn all things automotive.
Passion for delivering customer care and building long‑term relationships.
Ability to thrive in a fast‑paced and complex environment.
Knowledge of cataloging and/or inventory management systems.
Ability to lift 60 lbs in some situations.
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership is a plus.
Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management is a plus.
Customer‑centric mindset (external and internal).
ASE certificates, NAPA Know‑How, or related credentials are a plus.
Outstanding health benefits, 401K, and a stable Fortune 200 company that values employee well‑being.
Opportunities for multiple career paths, ongoing development, and support from leaders and team.
Petoskey, MI • $18,000.00–$64,200.00 • 1 month ago • Full‑time • Mid‑Senior level • Sales and Business Development (Retail)
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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